When I first implemented Enterprise Vault 7.0, I setup the policy against only my mailbox to ensure that it worked properly. I had the policy set to archive the items in the mailbox, but to leave the original item alone; essentially just making a backup of the email. Due to some issues this caused, I changed the policy to go ahead and create the shortcut rather than just making a copy of it. After doing this, I then applied the policy to the rest of the company and it is working fine.
The problem is that it does not work for my mailbox. The policy is set to archive any items older than 30 days and replace it with a shortcut. When it archives my mailbox, it seems to be just ignoring any item that it sees in the vault. If I select an older email and click on "Store in Vault", the item is archived and replaced with an appropriate shortcut (it sees the e-mail is in the vault and backed up thus not needing to change to a stopwatch).
Is there a way that I can get it to replace these older emails with shortcuts other than manually highlighting the emails and clicking "Store in Vault"? I've tried to manually run the Archiving task against my mailbox and it does not work. I even tried the RestoreShortcuts registry key and running the task in report more on my mailbox; but still no joy.
Any help would be greatly appreciated.
Thanks,
Justin