Safety Copy Settings

[BobF]

Hi,

I have just changed (temporarily) the settings for safety copies. It was originally set After backup. For some reason they are not clearing out even after successful backups so in the interim till i fix that issue i changed it back to "immediatly after archive" and restarted the storage service. New emails coming into the journal mailbox are being vaulted but all the older emails from before this setting was changed still remain. Is there a registry setting or another option i need to select so that it removes the safety copies for these other emails.

We are using EV 2007 (7.5)

Cheers,

Bob

[MarkB_2 · Accepted solution]

What are you storing the DVS file on (NTFS, NetApp or similar)? In later version of EV we changed how we used the IgnoreArchiveBitTrigger file (if you use storage that does not support this attribute)

Take a look at this Technote - http://seer.entsupport.symantec.com/docs/294372.htm 

[BobF]

Mark,

Thanks for the pointer to the document. It has fixed my problem.

http://seer.entsupport.symantec.com/docs/273151.htm

Cheers,

Bob