Several message classes can't be archived

[PaTryptik]

Hello,

Does anybody have issues trying to have the below message classes to get archived by EV 8.0.4.1991 ?  This being with either scheduled archiving, manual archiving or PST Migration.

InfoPath forms                           IPM.InfoPathForm.*    where * is a string of 32 alphanumeric characters with a $ in the middle
Signed messages                      IPM.Note.SMIME.MultipartSigned
SharePoint updates/alerts          IPM.Sharing
Meeting request - Canceled        IPM.Schedule.Meeting.Canceled
Meeting request                         IPM.Schedule.Meeting.Request
Meeting request - Declined         IPM.Schedule.Meeting.Resp.Neg
Meeting request - Accepted        IPM.Schedule.Meeting.Resp.Pos
Meeting request - Tentative         IPM.Schedule.Meeting.Resp.Tent

I found the article TECH35602 that should allow me to include those classes for archiving, but what about "IPM.Note.SMIME.MultipartSigned", shouldn't it be already included since I have IPM.Note* as already listed and selected in all my policies ?

If anybody added those message classes to their EV server's supported classes, did you encountered any issue afterward ?

thx

[JesusWept3]

The SMIME stuff , depending on what version of EV you are on, you may need an EV hotfix to succesfully archive those items, but the rest aren't a problem that i'm aware of

[Rob_Wilcox1 · Accepted solution]

There is a post 8 SP 4 hotfix which solves the issue with SMIME messages.

Check :

http://www.symantec.com/business/support/index?page=content&id=TECH136842

And

http://www.symantec.com/business/support/index?page=content&id=TECH136060&key=50996&actp=LIST

[PaTryptik]

Thanks Rob, this hotfix should do the job.

Has this issue been fixed as well in version 9.0 SP1 ?

For the other classes, I guess I'll add IPM.InfoPathForm*, IPM.Sharing* and IPM.Schedule* to my list of message classes and enable them inside my policies.

[Rob_Wilcox1]

Yes it's fine in 9.0.1.   9.0 had a similiar hotfix to the one I mentioned, but 9.0.1 is fine.

[PaTryptik]

Great !

Thanks Rob