12-16-2010 05:54 AM
Hello, I just upgraded on EV8 SP4 to 9.0.1
3 servers with 8 Vaultstore
The 2 first Servers and VaultStore DB : OK
The last one failed on the first VaultStore DB upgrade with following ID
First : 8596
Data decryption has failed.
Caller: DOMAIN\EVADMIN
Cipher text: EV//AwAAAAAAAACQAAAAYPcqKhQr/GnRjriLK9/UbEXojg4Pgbdat8iZVaj/jskW8KzoO4YfOThfq6Gf8s/v9/
Then : 6578
Abnormal error occurred
Object: CVaultStorePartitionCache
Reference: RE(1)/fe
Then : 7051
An error occurred whilst inserting into the Vault Store Database PartitionCache table.
VaultStoreEntry: 13AE57B601D9EAC42B129B405399D35541210000frvault0001
PartitionEntry: All related partitions
IdPartition: All related partitions
Error: 0x8000FFFF
Then : 6875 :
n error occurred attempting to update Storage database
Reason: Catastrophic failure [0x8000ffff]
Reference: UVSDBs/uvsdb
Script File: C:\Program Files\Enterprise Vault\VaultStoreDB_8_Programmability.sql
Vault Store: EV3MailboxeStore
Vault Store Id: 13AE57B601D9EAC42B129B405399D35541210000frvault0001
Database Name: EVVSEV3MailboxeStore_6
DSN: EVVSEV3MailboxeStore_6
For more information, see Help and Support Center at
I have checked the Partitioncache table in the vaultstore DB, it is empty
I have to try to restore the DB before the upgrade (The table contain information)
When the storage service start, the process failed again..and table is empty...cool...
IF someone have a idea... (I have already open a case..but still waiting since 3H in live call emergency..)
Many thx !!
Solved! Go to Solution.
12-16-2010 09:12 AM
do you know if this issue exists only from 8sp4 to 9.01? have you considered upgrading to 8sp5 and then to 9.01?
12-16-2010 06:49 AM
open up a case,
I have this exact same error
Then : 6578
Abnormal error occurred
Object: CVaultStorePartitionCache
Reference: RE(1)/fe
In all honesty with the amount of issues i'm seeing, if you can hold off on upgrading i would definitely recommend it
12-16-2010 06:56 AM
Hi JW,
What sort of issues are you seeing? We're planning an upgrade to EV9.01 Q1 2011. We will do testlab upgrade next week.
Thanks
12-16-2010 07:38 AM
sent you a PM
12-16-2010 07:44 AM
After Webex...no issue for the moment,
the VaultStore_8_Programming script is ok from the SQL server side...but when for EV..failed...
I try to use alternate server (by activating the building blocks) to see if binarie issue, but when the other server start the Storage service..it s failing too..
We will rollback, and mount a test plateforme, give you a feed back when find a solution.
12-16-2010 09:12 AM
do you know if this issue exists only from 8sp4 to 9.01? have you considered upgrading to 8sp5 and then to 9.01?