Unable to delete ex-user archives EV 9.0.3

[DarioD01]

Does anyone know of a way to delete archives of users when the mailbox and server has been removed from AD?

[Rob_Wilcox1]

You mean automatically?

If manual - just right click under Archives and choose 'delete'.

[DarioD01]

No I did right click and delete, its marked for deletion, but its been stuck in that state for 2 weeks.

[Rob_Wilcox1]

Have you restarted the storage service? Have you done a DTRAce?

[DarioD01]

Yes, but what should I run the dtrace against?  The mailbox server is no longer present and the archiving task was removed as well.

[Rob_Wilcox1 · Accepted solution]

Well, you'll need to head in the direction of StorageDelete.

Here is mine. (See attached)

A couple of things that you'll notice.  A deletion operation for an archive is an expensive operation. If there are 100,000's of items, then yeah.. couple of weeks might be the time it takes.  Secondly have a search on the forums, pretty sure someone posted as SQL script which will report on the progress of the deletion.

[GertjanA]

Hello,

The query Rob talks about is listed here:

https://www-secure.symantec.com/connect/forums/ev-delete-query

I use it to verify once/twice a day if the number of items drops while deleting, which sort of proves it is actually deleting