Welcome Message - EVPM

[Scott_Lewis_2]

I am enabling email users using EVPM and LDAP (distribution group membership). I am running the EVPM and a LDAP query as a scheduled task. The Welcome Message is being sent to the new users and this is working well except mailboxes that have already been enabled from a previous run of the script are also getting the Welcome Message because their mailbox is getting "re-enabled" by the script. Does anyone know of a filter that would filter out mailboxes that are already enabled when running the EVPM script. Or is there a way of having the Welcome Message only sent when a mailbox is enabled and not re-enabled?

[TonySterling]

What version are you on?

There is a hotfix that support can send you for EV 6.

or upgrade to sp 1

Policy Manager notification messages when enabling or disabling mailboxes
If you used Policy Manager to enable a mailbox that had already been enabled for archiving, or to disable one that had already been disabled, then Policy Manager would still send a Welcome or Goodbye message to the mailbox.

This problem has now been fixed.

[Scott_Lewis_2]

Thanks for the information. I am using EV SP2 but based on you information I found the issue. I was using



name = mailboxroot
zap = true

in my EVPM script to reset the folder archive settings. I found this was the only way to clear the retention settings from the mailboxes that had already been set. Our pilot users were able to modify their folder settings and I wanted them all re-set to our new settings now that we were going into production using the new setting defined in EVPM file. Even though I used


name = mailboxroot
Filtername = newsettings
Overridearchivelocks = true

it did not reset all folders to the newsettings. So if you use Zap = true it resets the folders but it also sends the Welcome Message when the mailbox is re-enabled. Any thoughts around this issue?

[TonySterling]

Does OverrideArchiveLocks just reset the mailbox root and not subfolders?

Is the Use Parent Folder settings box unchecked on those folders?

[Michael_Bilsbor]

can you post the full script here.

[Scott_Lewis_2]

Really not too much to the script. What I am finding is if the users had set retention period and classification, then the Overridearchivelocks = true is not re-setting the values. Since the folders were created by the users I do not know the folder names. For the system folders or folders that were not modified by the users the filter seems to work for all folders under the mailboxroot.

I have never found a way not to archive the Inbox but to archive all the sub-folders under the Inbox. Here is the script:


DirectoryComputerName =
SiteName =


LDAPquery =



name = 120day
CreateShortcut = true
DeleteOriginal = true
unreadMAIL= true
UseInactivityPeriod = true
InactivityUnits = days
InactivityPeriod = 120


name = mailboxroot
retentioncategory = AD1000
filtername = 120day
Enabled = true
Overridearchivelocks = true


Name = Inbox
Filtername = DoNotArchive
OverrideArchiveLocks = True


Name = SentItems
Filtername = DoNotArchive
OverrideArchiveLocks = True

THANKS