What is the best practice to access ex-employee mailboxes ?

[John_Santana]

In EV 9.0.4, what is the best practice to access the Ex-employee mailboxes ?

Because I'm about to delete the Exchange mailbox and the AD account.

[AndrewB · Accepted solution]

you can setup a zero day archiving policy so all the messages get archvived to EV and then grant access to the archive as needed

[John_Santana]

ok, before I delete the mailbox from Exchange Server, the check that I should do is to make sure that all email objects are archived.

and then after it is all archived, I can then delete the mailbox and AD account, so in this case the only way to access the email is from Archive Explorer as Enterprise Admin ?

[TonySterling · Accepted solution]

Mostly correct, whomever you give permission on the archive will be able to access, not necessarily Admins only.

[John_Santana]

Thanks to all for the response, so in this case I can now delete the AD account and the exchange mailbox. Hopefully it is all in the archive.

[GertjanA]

Hello John,

There is a KB somewhere which describes how to work with 'leavers'.

There also is a nice tool from QuadroTech, which is intended for this purpose. You run it, and it archives everything immediately. The licensed version will also turn the archive into a shared archive, and will disable the useraccount etc.

Check http://www.quadrotech-it.com/products/evtools/free/archive-leavers/ for more information.

regards

[Rob_Wilcox1]

I fully endorse what Gertjan says ;)