When I tried to restore one email, I got error code 0x80020009

[Dracarys1]

Hi all

I am running EV 10 and tried to restore one email message but I got error code Exception 0x80020009. 

For solving this issue What do I check? How can I see detailed error log when I try to restore it in advance?

When I tried to restore other email messages, it is worked rightly. 

[VirgilDobos]

Hi Jake,

Have you tried exporting more emails and you get the same error? The Enterprise Vault event viewer logs on the EV server can give you more information about the issue.

[Dracarys1]

Yes, others emails was okay. After checking event viewer logs on the EV server and I'll give you more information for solving this error. Thank you Virgil. 

[VirgilDobos]

Hi Jake,

It is possible that the message is corrupted.

Try to restore the same message from Search/Archive Explorer. Do you get the same error?