07-24-2014 08:12 AM
Hello. Our business rules are such that we are running FSA copy and reset. We are not using placeholders, not shortcutting and the FSA agent is not loaded on the file servers. The vault store partitions are on Centera. We use Discovery Accelerator for discovery. If documents are encrypted at the time the FSA task archives the item, are they first decrypted so that they can be indexed then encrypted and placed on Centera.
Thank you.
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07-25-2014 07:19 AM
Hello tmurray1,
Enterprise Vault does archiving of EFS. However, you need to perform some additional steps (HOWTO57224):
To use FSA the Windows Encrypting File System (EFS)
Take a look at this how-to:
Using FSA with the Windows Encrypting File System (EFS)
http://www.symantec.com/docs/HOWTO57224
I hope this helps.
07-24-2014 08:30 AM
what do you mean by "FSA copy and reset" ? what are you using for your file servers that you're able to encrypt data with EFS and archive without the FSA agent? based on what you're telling me and the fact that you're using EFS, it would seem counterintuitive that the files would be somehow decrypted before being archived, however i also dont have enough information yet to understand you're able to archive without the agent.
07-24-2014 10:37 AM
Thanks for responding. The FSA task is set to only archive files. The files remain on the file share, we are not using Internet shortcuts. Under this design, the FSA agent placeholder service is not installed on any of the file servers. We are not using EFS at this time we are only looking at how FSA will behave if we use EFS.
So it sounds like we will need to install the FSA agent placeholder service on the file share if we want to use EFS?
07-24-2014 02:39 PM
perhaps if the EV service account has access to decrypt the EFS (i dont know exactly how it works but you probably have a key store in AD) then it might work they way you suggest if you have the EV agent in place running with the service account.
i think your best bet would be to create a test policy on a folder with EFS and test it out to see how it behaves in your environment.
07-25-2014 07:19 AM
Hello tmurray1,
Enterprise Vault does archiving of EFS. However, you need to perform some additional steps (HOWTO57224):
To use FSA the Windows Encrypting File System (EFS)
Take a look at this how-to:
Using FSA with the Windows Encrypting File System (EFS)
http://www.symantec.com/docs/HOWTO57224
I hope this helps.