cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Veritas.com
Support
Enterprise Vault

Discussion Posts

Start a discussion

Resolved! mailbox task scheduled runs modes

Hello, when I perform Run Now for a Mailbox Archiving Task, I can choose from 4 modes (Archiving&Shortcut, Shortcut, Archiving, Report). Is there a way to choose these modes also for Scheduled Runs?

Michal_Mikulik1 by • Moderator
Partner    VIP    Accredited Certified
  • 140 Views
  • 1 replies
  • 0 kudos

Resolved! PST Locator task - NetAppHomeMap

Hello, A customer needs to locate PST files that were on a netapp filer. PST files are opened in Outlook through a drive X:\ mapped to \\netapp-filer\%username% Unfortunately, PST Locator task failed to translate share name X:\ to UNC. I've found ...

Problem with manual exchange archiving, store/restore

Hi,  Manual Store and Restore does not work anymore in our environment. I get an error popup saying: "Could not process the selected items. Reason: A server error has occured." when selecting a mail and clicking "Store" or "Restore" in EV Outlook ad...

yxi by • Level 2
  • 654 Views
  • 2 replies
  • 0 kudos

Index Service EventID 41293 - REPOSITORY_OLD_REPOSITORY

Hello, after installing Enterprise Vault 11.0.1 on Windows Server 2008 R2 x64 the Index Service will not start. It terminates with Event ID 41293: Enterprise Vault_load    : The current repository is from a previous version of Index Engine and i...

heineman by • Level 3
Partner
  • 1019 Views
  • 9 replies
  • 2 kudos

Cannot export archives to PST - ERROR

For several months now we've been unable to export EV archives...either to a PST or to the original mailbox.  We get an error, "The Migrator Server on XXXX has shut down.  Check that your storage server is running." I have been working with Symantec...

jmarg76 by • Level 3
  • 472 Views
  • 1 replies
  • 0 kudos

Enterprise Vault Exchange 2010/2013 coexistance

We are currenlty in a 2010/2013 coexistance, with Enterprise Vault 10.4, hotfix 3 When I point DNS to the 2013 environement, the 2010 archive tasks fail.  As well, I've noticed that after adding the 2013 Exchagne servers as targets, only one databas...

SKTAG by • Level 4
  • 2168 Views
  • 10 replies
  • 1 kudos

Resolved! Exchange archive folders loosing permissions

Hello,  a customer is having the problem that sometimes some of the exchange archives are loosing the inherited folder permissions from exchange. Synchronization takes place at 12 am and 12 pm. From what I understand the folder hierarchy and permiss...

Marcde by • Moderator
Partner    VIP    Accredited
  • 832 Views
  • 11 replies
  • 0 kudos

Resolved! Outlook Cache Mode prompt- how to hide the prompts (EV11)

Hello, Im looking for some information in how to silent the prompts you get on first time login to outlook using Enterprise Vault Cache mode. We have just recently bought EV11 and we are currently testing on a few test users. We have it working no...

nwalsh by • Level 4
  • 465 Views
  • 3 replies
  • 1 kudos

EV11 IMAP feature

Dear All, I have a question to the new IMAP feature in EV11. Can I not use IMAP for my archive in a Citrix environment instead of the Virtual Vault? I mean using IMAP for archiving mails. Another scenario is that an assistant can use IMAP to get ac...

Edyxx by • Level 5
  • 582 Views
  • 4 replies
  • 0 kudos

Exchange 2010 Journaling and EV DL Expansion

Ever since Exchange Envelope Journaling was released, we've always recommended to enable DL Expansion in the Journal policy, due to the additional functionality and benefits this provides, per this technote: http://www.symantec.com/docs/TECH53025 H...

dihrig by • Level 4
Partner Accredited
  • 449 Views
  • 1 replies
  • 0 kudos

Resolved! Local Intranet Zones w Outlook Anywhere

EV 11.01 Windows 8.1, IE11, Outlook 2013   I have some end users who have the EV Servers in their Local Intranet Sites as per the EV Policy. The problem is that with the EV servers. (Alias, Alias FQDN and Hostname)  in the Local Intranet Sites, the...

EV11 Custom Filtering & SMTP archiving/journaling

Can't seem to find any reference to this - does EV11 SMTP archiving (when used for Exchange journaling) support custom filtering (for example, rule set files for setting retention based on membership in a DL). Or, is there equivalent functionality us...

dihrig by • Level 4
Partner Accredited
  • 872 Views
  • 3 replies
  • 1 kudos

Resolved! OWA Issue

Hello Experts,   So, this is the issue that my users are facing. There are a few users who when logged into their OWA are not able to archive their mail using OWA. This is what they see when they try the archiv action.   Any comments?

Resolved! which users have Vault Cache?

Hello,   lets say that in Desktop Policy we have a value "Users can decide" about their Vault Cache setup. Is it possible to find out, from an EV server side or from a SQL database, who has VC and who does not have?   There is this tool: https:/...

Michal_Mikulik1 by • Moderator
Partner    VIP    Accredited Certified
  • 754 Views
  • 2 replies
  • 2 kudos

how to restore items from EV Storage Queue?

Hello,   I see that EV 11 Storage Queue is a good point for end users - no Pending shortcuts between EV partititon backups etc. But what about potential restore procedure? Because when I use traditional Safety Copies in end-user mailboxes, and a f...

Michal_Mikulik1 by • Moderator
Partner    VIP    Accredited Certified
  • 651 Views
  • 5 replies
  • 1 kudos

EV 11 and Fragmentation warning

Hi, ALL of the EV 11 installation I have done in the last months results in the same after a month: Fragmentation warning for indexes When we approach the DBA team they run check and say all is ok. even after running re-index, after a week or two...