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Enterprise Vault

Discussion Posts

Resolved! EV11 Shortcuts not updating

Hi, We recently had a consultant upgrade our EV to V11. It seemed to be working OK, we could see about 2 million items go through the archived / awaiting backup screen since the update - however, we have noticed that no ones shortcuts in Outlook see...

EV Index location

Hi, Please help me to understand about the EV index folder locations. In my EV 10.0.4 servers we have configured EV index location using a mount point which inside have 8 sub folders, the concern here is out of eight folder only one folder is in us...

Resolved! Event ID 29014 -The RPC server is unavailable.

I have an EV 10.0.4 environment and the event logs are flooded with Event ID 29014 -The RPC server is unavailable. erros  and Event ID 6287   Storage DCOM error. Reason: The RPC server is unavailable.  (0x800706ba) Reference: [Get storage object]...

yobole by Level 6
  • 2 replies
  • 1 kudos

Resolved! Reduce the index volume

The vault services stopped due to the index volume running at out space . We have added more space and are now up to 500GB . That’s a lot of space being consumed, this seems very variable, how can I figure out why it’s grown/growing so much ? Is th...

yobole by Level 6
  • 3 replies
  • 2 kudos

Resolved! FSA agent version is older than EV server.

Hi All,   My Enterprise Version is 10.0.4 chf3 and file server agent version is 10.0.4 i need to upgrade file  server agent to 10.0.4 chf3 or it will work with same version. issue cant take reboot of file server due to bussiness impact. please s...

Resolved! windows xp service pack 3 and ev 11

I would like to know if Windows XP service pack 3 is supported if EV server version is 11 On the compatibility charts it is mentioned that EV 11 Client plugin is not supported but EV 10 Client plugin can be used.   In this case, can we have the Wi...

EV upgrade- Storage databases upgrade Monitoring

Dear Team,   We are planning to upgrade our EV from 9.0 to 9.0.4   Last time upgrade was failed since lot of millions of items waiting for backup. We have cleared that in 6 months. Can someone let us know how we can see the upgrade of vault store...

mayu by Level 4
  • 1 replies
  • 1 kudos

Resolved! EV11.0.1 Search - Date format

We have users in multiple countries, yet all of our users are getting US date format in the search results. As we only give users access to the vault via this mechanism, we are limited with options. I found this post from June, but no solution wa...

Resolved! EV11 Search Page click open response

When you do a vault search with the new EV11 search interface and then click an archived items to open it, IE prompts you if you want to open the item or save it. Does anyone know if there is any way to make it open directly instead of prompting fir...

Fremont by Level 5
Partner Accredited
  • 2 replies
  • 0 kudos

Limiting number of Archiving task

Hi Guys, We are currently archiving 10000 plus users that are currently resigned, problem is it eats a lot of CPU usage and I want to limit the number of archiving task in move archive status. example is I have added 500 users on the archive task, b...

JPK06 by Not applicable
  • 4 replies
  • 0 kudos

Resolved! Restoring Archived Items Issue when Migrating Archive Tasks

Hi All,We have recently split up an EV environment for a customer into 2 mailbox archiving and 2 journal archiving servers.There are 2 active Exchange Servers and each mailbox archiving server is responsible for one Exchange Server.Our issue is, when...

ChayDouglas by Level 4
Partner Accredited
  • 5 replies
  • 0 kudos

Resolved! Copying archived emails to Public Folders

Hi all, Let's think about a user that copy an archived email from his mailbox to a public folder that is accesed by other users. I have several questions regarding this: - I assume that this copy generates a shortcut pointing to the same original a...

Resolved! Outlook 10.0.4 plugin for EV

Testing installing the EV Outlook 10.0.4 plugin on a WIN7 64 bit machine using a package with SCCM2012, the machine is now running EV 9.2. We are using the MSI for this. We send the install down to the machine and it installs , but shuts down Outlook...

Resolved! Moving EV data to different server

We have some of our data in another country. Owing to export regulations we cannot host the actual data in our country but are allowed to host the Indexes and we have proposed using a remote file share for the partition to "mount" the data from the o...

ksnook by Level 1
  • 2 replies
  • 0 kudos

Resolved! FSA Utility question.

Hi All,   I am using FSAuility -t parameters command runs successfully. but get below info.   "number of files queued for restore are 16  File restoration operation has started" question1 : fsautility runs as per FSA task schedule or independ...

Resolved! OWA 2013 - remove "Get More Apps" option?

Hi,   After configuring the Mail App for owa 2013, the user see the Enterprise Vault button and on the same EV app there is an option to press "get more apps" which will lead you to a microsoft website to instal apps. Is there a way that you know ...

Resolved! FSA by years

Hi, I've to create an archive structure divided by year. For example I've to create the VS of 2013 then 2012 then 2011 until 2009. I can set a policy to archive files older than 2009 and then when all the files are archived in a VS I can create ano...

superf by Level 4
Partner Accredited
  • 5 replies
  • 0 kudos