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Enterprise Vault

Discussion Posts

Resolved! EV Events and Descriptions

Does anyone have a list of EV events, id, descriptions etc? I have a customer asking for this to help them with proactive configuration of monitoring.

AndrewB by Moderator
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Resolved! Help setting up Enterprise Vault 9.01 Reporting

I need to setup Enterprise Vault reporting to send an email to several users with the amount of email that has been journaled. Enterprise Vault reporting is installed and appears to be functioning properly. I can browse to the reporting server websit...

Baron164 by Level 6
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Resolved! Enterprise Vault continually prompting for credentials

We are on Version: 9.0.2.1061.   We had an issue start last week and have been working with Symantec support without much luck. The primary sympton is users will get prompted in Outlook to enter credentials for Enterprise Vault...over and over again....

Resolved! Archived email disappeared

hi, one of my user is working with Office 2007 + EV client 9. Her archived email always disappear in folders in the following situation. 1. schedule archive from Server 2. Manual archive from her Outlook. Her archived mail can always be found in the ...

Resolved! Changing retention categories in Domino

As far as I know, there's no easy way to change a retention category for an item archived from a Domino mail file.  I know you can restore an item and re-archive it into a retention folder, but it leaves the original in the archive with the original ...

SHI-CRO by Level 6
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Enterprise Vault - Virtual Vault v9.0.1

I have a user who reports that thier Vault Synchrinisation is failing. This happens when they either presse the Synchronise Vault Button or drag and drop messages to thier Virtual Vault. When looking at the details during a Synchronise the "Items to ...

Resolved! Audit Admin Access

Hi,   I am using Enterprise Vault Version 9 and have turned on Auditing features. I now need to access the audit logs so i can view any admin access. i.e. If User1 changes the access to User2's vault archive, i need to be able to view that change in ...

PAC_11 by Level 3
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Resolved! Not Allowed Disable EMC Centera Collection - Event 6902

Hi folks, Basically a follow on to the following forum thread:   https://www-secure.symantec.com/connect/forums/not-allowed-disable-emc-centera-collection   And the long and short of it, is that I'm also having difficulty changing the Collections are...

ianG by Level 5
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Resolved! Could not contact the EV web server

Hi, I am having troubles syncing the Vault Cache on some new installed workstations (Win 7 64-bit SP1 with Outlook 2010 32-bit). Enterprise Vault is running version 9.0.1, Outlook Add in is 9.0.2 http only + Cumulative client Hotfix build 1185. Log ...

Resolved! Move Archive stuck on step 4 of 5

Hi I am in the process of moving our EV mailboxes to a new store and am using the move archive tool. I have around 50 archives that seem to have progressed all the way through but have stopped on "Step 4 of 5 - Waiting for destination backup" I can m...

Resolved! reimport pst to existing archive.

Hi, I have the following problem: After reciving archive PST's from a third party, which we have imported for our users we discovered that the PST's where corrupt. The third party used Transvault to create the export PST, but Transvault corrupted al...

dchinon by Level 3
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Resolved! Legal Holds lifted but Move Archive still says they're on.

Hi All, We have a situation where we are using Move Archive to move some archives to new storage. When I start Move Archive and try to add one of the archives I get the 'This archive cannot be moved due to legal holds on it'  We've gone into DA and l...

EVGuy by Level 4
  • 352 Views
  • 1 replies
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Resolved! How to extract and view DVS file contents from file system

Hi We have EV 8.0 SP5, and I am attempting to access a few DVS files directly from the filesystem. As I understand from another forum discussion, this is no longer permitted/possible in this EV version and others. Consequently, I attempted the sample...

EV Clients in Outlook - Credential Prompts

We accidentally turned on Anonymous authentication in IIS7 for the Enterprise Vault website. We started noticing users were being prompted for credentials as soon as the EV cache sync kicked off in Outlook. So, we disabled Anonymous authentication, b...

pwm11 by Level 3
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Resolved! What is the process to change VaultStore owner?

I all, It's not an issue, just a "What if" question. So what if in EV I loose my EV Storage server? Here is the infrastructure: EV01 -> Storage server, is the owner of the VaultStore that contains one CIFS partition. EV02 -> Tasks to archive MBX ser...

RenaudT_ by Level 4
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