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Enterprise Vault

Discussion Posts

Certificate mismatch in Outlook after changing to SSL

I have recently added a certificate to an EV server to allow Outlook Anywhere clients toaccess archived messages. We have assigned the certificate ev.company.com to IIS and changed over the setting to change EV to use SSL all seemed to go well with e...

Cleaning out 20,000+ messages within a folder from vault

So I have a folder in a email vault that has a crapload of messages, >20,000 that I want to delete from the vault. I can't seem select a folder to delete in archive explorer, only way I can see is selecting them ~100+ per too many times and deleted t...

Resolved! Unable to delete items from vault

I checked the box "Users can delete items from their archives" under Site Properties\Archive Settings and synchronized all mailboxes, but two days later I still cannot delete items from my vault. I run a search using the web browser, check the box ne...

EV for Lotus Notes

Wondering if anyone knows or heard if the Virtual Vault feature isgoing to make it's way into the Notes world. Got a install of it happening soon

Resolved! Exchange 2007 OWA, SEV 8.0.3 and Safari

Hello all, According to the current compatibility list Safari support on OWA 2007 in combination with Enterprise Vault 8.0.3 is in a pending state. To my interpretation this means as much as "it should work, but we are testing it to be sure it works...

Danny_EV by Level 3
Partner Accredited
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Resolved! EV icons in outlook not working

Iam having issues trying to view the ev icons in outlook 2007 on a laptop, after installing the outlook addon, i have the software and icons workign in a pc but anytime i try and install the addins on any machine i get eh following error, shown below...

burtos by Level 5
  • 515 Views
  • 5 replies
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Resolved! Journal Index Failed

I have a failed Index for my Journal.  I have tried to rebuld and repair but neither have worked.  Index is still showing as failed. What should be my next move. Alan

Resolved! User able to see all vaults but has no permissions

Hi All One of my clients is currently running EV 7 SP2 on a 2003 server. The strangest thing has happened where a user can see every ones archives except her own archive. But if I open the Outlook profile on the EV server or another desktop it opens...

New functions in Enterprise Vault 9 - Changelog

Hallo everybody, i want to know if there ist any Feature Changelog for the new Enterprise Vault 9 Version for Exchange Mail Archiving? We have the Problem that we need the functions: - Archive now and shortcut later for Exchange Mailbox Archiv...

Virus

Our antivirus has found a worm virus in one of the files in the archive. Apperently the Forefront in Exchange has missed that one. The antivirus suggest to remove the file but it cant due to the file is locked and I guess it is that by the EV proces...

Krister by Level 5
  • 185 Views
  • 4 replies
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event 3377 GC problem

Hi I have a customer with EV 8 on OS Win 2003. I have some random problems with GC. The outlook profile logs on to the GC with lowest cost, generating that sometimes ít's server AD1 and sometimes server AD2. When enabling mailboxes and running the a...

Resolved! How to turn off "Vault Cache"? (Enterprise Vault 8)

 Hi all, We are  packaging Symantec Enterprise Vault Outlook Add-in version 8 for Windows XP computers.  After installed, users are asked to "Set up Vault Cache".  Do you know how to turn it off or how to set it for all users? Thanks

minh by Not applicable
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  • 2 replies
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Resolved! Shopping Service Did not create shopper's subdirectory

So I changed the location for the shipping service and am now getting an error when searching through the browser and attempting to add to the basket.  Here is the event log error: The Shopping Service did not create the shopper's subdirectory unde...

Resolved! Cannot Restore from Vault

 Am running EV 8 on a Win2k8 Server with SQLServer 2008 going against Exchange 2k3 on a Win2k3 server.   I am still in pilot test mode and have my Pilot Mailbox policy set to move messages to the archive and not create shortcuts, which works great. ...

Resolved! Unable to list contents from the archive error

Hello EV Gurus, I have a client that is running EV 6.0 (I know, very old version), and he is getting an error that states: "Unable to list contents from the Archive".  This is happening to every user's archive.  It is production and he is down!  Any ...

EVENT ID 40966, (401) Unauthorized from CELERRA

Hi Forum,  # EVENT ID 40966, (401) Unauthorized from CELERRA # We have a problem after upgrading Enterprise Vault from 8.02 to 8.03 # Config: 1 EV server, windows 2003 SP2 with Fileplaceholder service, Target: CELERRA, Storage: EMC Centerra # Problem...

Bengt_Gronas by Level 4
Partner Accredited Certified
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Resolved! Error : "The item is offline"

Hello all, I've attached a screen of this error. It says: The item is offline Enterprise Vault may not be able to display this item's contents But it then downloads and displays the e-mail on Outlook 2007. What does it mean? What should I be ca...

Bekir by Level 4
Partner
  • 518 Views
  • 7 replies
  • 0 kudos