I have seen a few postings recently that are copy/pastes from publically available Technotes. I appreciate people trying to help others, but some copy/pastes have not had all the steps involved.If you don't know about it get this URL into your favour...
We use Backup Exec 12 to do our backups. On Saturdays, we perform a full backup of EV and we perform a differential backup every night. (had been running incremental every night) We have the option set to remove safety copies after a backup, bu...
Dear All, The index for our Journal Archive is failed. We have been rebuilding it for 3 weeks but it is useless. When a search is made through the archive, there are messages in between limited time frame returns. I want to ask you a question. Is the...
Hi, I have recently installed EV 7.0 and report server reports. All is well with the EV itself and is happily working away archiving exchange etc. I have also installed the reports on SQLExpress report server, but every time I try to generate a repor...
Hi All, We have 2 domains - DomainA and DomainB, and already have two-way trust.DomainB has a Exchange 2003 server, Enterprise Vault 2007 server. I try to added a user from DomainA to the Enerprise Vault for mailbox archiving, but failed:From the err...
A user did not realize that items left in the root of personal folders wouldn't have shortcuts to them created in their mailbox them once the PST was imported.I wanted to use the Export feature in the VAC to export just the items at the root to a PS...
Currently we are running EV 7.5 sp1 on a IBM x series server with over 600 gb of drive space allocated on the D: partition. The C Partition is only 40 GB running the OS only (Win2003). The D: parttion has all the stores, indexes, EV program files sto...
We are running EV 7.5. We have two remote users who receive a message that says "Enterprise Vault is currently unavailable." when they right-click on the Enterprise Vault tab in Outlook on their PC.One is running Outlook 2003 and the other is runnin...
Hi I have enabled the "Fix Outlook preview pane" however I am not able to preview an archived email. has anyone managed to make this option work? Many thanks
Hi,Reading forums this appears to be a legitimate process but we are getting some strange problems. I have imported an EV enabled users PST folders into a top folder called Vaulted items. The user has rearranged these folders under the Vaulted items ...
Customer with EV2007 installed had about 6 desktops that were displaying archived items with a closed envelope icon instead of as shortcuts. The problem was evident regardless of who was logged into Windows and the user's shortcuts showed up fine on...
We are using Outlook and EV. When the mailbox is over its size limit and locked down will the enterprise vault still work? I had no success with it all weekend but when I created a temporary pst file to at least get be able to use email things s...
I'm out of ideas... One user is being presented with a login box when they're trying to open any archived items in their mailbox. Everyone else in the company is fine, or haven't rung me yet. We're using EV 2007 SP2 with Exchange 2003 & Outlook 2007 ...
To improve performance we'd like to add another Vault server that's only role is to handle the indexing. Has anyone done anything similar? I spoke to Symantec support who advised that it won't require an additional license as it won't be used to vaul...
hi,In EV 2007 SP2 for exchange, I have a policy assoicated with a provision group (Arch). Multiple users are in the target of this provision group 'Arch'. How can I apply a different policy on one of the target users ? or i have to create a differen...
Hi all,I have a issue with EV operation manager. I have recently upgraded my ev servers to 2007 with service pack 2 and I have configured operation manger on both servers, now operation manger is working fine with one server but it not with other. Me...
We have been chewing through the available storage for journal archiving at a scary pace. In doing some digging today, I am finding that many (although not nearly all) messages are appearing in the journal archive multiple times. The only consisten...
Hi All -We are moving, deleting, and reattaching archives. One point of annoyance is that after you have deleted an archive it get marked as "marked for deletion." Is there any way to tell EV to delete the archive immediately or to speed up the pro...
Details:You may have seen some questions on the support forum about Office 2003 SP3 and compatibility with EV, so we thought we'd post this article to clear up any misunderstandings about what works and what doesn't.The problem that some customers ha...
In the Vault Search, if a user clicks on a message and then the "Restore whole item" button, it leaves the item in the Vault but just creates a shortcut to that message in the user's mailbox, right? And by the same token, if they right-click on a m...
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