enable -disable admin role on RBA

[K_G]

hi,

I apllyed this procedure;

http://www.symantec.com/business/support/index?page=content&id=TECH85347

i test the users ,and they can see just console but when i select enable disable wizard i couyldnt see my exchange server in the list.box is emtpty so users couldnt enable disable mbxs .

i attached the releted screenshot.

what is your idea?

thanks...

[Rob_Wilcox1]

A few questions ...

Which version of Enterprise Vault are you doing this on?

Did you add all three operations?

Did you restart the EV Admin Service after adding a user to your newly created role?

I know the article suggests doing a "run as" to test out the changes, but I actually logged in to the EV server as the test user.  Which did you do?  Or are you running the console for your test user remotely?

I tried it out on my EV 9.0.2 server, and it worked a treat.

[K_G]

version:ev 8 sp5

yes i gave related 3 permissions.

i restart admin service and tried again ,situation is same.

i also login ev server with enable disable account and tried again exchange mbx server is not shown in the list.

 i also tried in my pc same result:(

are there any idea?

thanks...

[Rob_Wilcox1]

Hmm..  so let's start with a DTRACE of MMC when you don't have it working..  And post it here..  I'll check if I can see anything different to my server.

[TonySterling · Accepted solution]

You have not by chance restricted Admin access on the Exchange Servers have you?

Right click the Exchange Server under Targets>domain>Exchange Server and look on the Admin Permission tab.  Is there anything there?

[K_G]

when i add this users to the permissions tab ,problem solved.

[Rob_Wilcox1]

Did you add them as view-only admin?