08-30-2012 04:38 AM
hello,
we have Enterprise vault 10 sp1 that archive large audio \graphics files in cellera the average size is 100 mega per files
its take along time to recal a file,
how can I optimization the configuration
Thanks Ronen
08-30-2012 05:03 AM
What is long ?
And what is the speed between the Celerra and the EV server ?
What specs does the EV and SQL server have ? Do you see any peaks on these servers during the recall ?
08-30-2012 05:22 AM
it`s take 5 min to open a archive file, it`s not happen in regular files
I need to know if this article relevant for cellera
http://www.symantec.com/business/support/index?page=content&id=TECH47861
Ronen
08-30-2012 05:35 AM
Perhaps the first port of call really is to time how long it takes to copy a 100 Mb (ish) file from the Celerra to an end user workstation.
Also dtrace a retrieval of a similar file.. and then step through it to see where the more significant delays are. If it takes 4.5 minutes to copy the file from Celerra to the workstation ... then there is little you can do, right?
09-02-2012 12:20 AM
Hi
It`s take 10 sec to copy a file from workstation to cellera,
In archive explorer it`s working fine,but when I try to open a file with placeholder it`s take a long time.
Ronen
09-02-2012 11:11 PM
11-03-2012 07:54 AM
Are you using Pass through on the shortcuts or not. If not then the item is being moved twice. Once from EV to the storage and the second from the storage to the end user
Is there any firewalls or routers between the end user and the storage or EV?
The LAN design to the end user will also play a part in the recall time.
Disk performance on the EV side can also be a factor to recall the items as well as if collections are being used
More detail would help to diagnose the issue