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unable to view other than inbox folder after pst migration in EV10

Jomy
Level 5
Partner Accredited

unable to view other than inbox folder after pst migration in EV10

 

after completing locate and migrate PST task

It shows done successfully but unable   to view  other folders mail

 

4 REPLIES 4

AndrewB
Moderator
Moderator
Partner    VIP    Accredited

i wish i could help you but i really don't understand your post

Jomy
Level 5
Partner Accredited

we migrated PST from users desktop to Evault

There was folders in inbox. but unable to view the folders after pst migration

 

Rob_Wilcox1
Level 6
Partner

So when you migrated them what was your policy regarding where they would end up in the mailbox?

Do the folders show up in Archive Explorer?

What happens if you do a search using integrated search, or search.asp?

Is this one user or all?

Have you tested it yourself by creating a sample PST?

Are the PSTs in someway 'special'? Different character set, or double byte or anything like that?

Working for cloudficient.com

RahulG
Level 6
Employee

The PSt file which you migrated did it contain non-english top od information store folder ?

refer http://www.symantec.com/business/support/index?page=content&id=TECH135696