My AIR Duplication failed with code 84!

[Vivi]

Hi,all!

My AIR duplication failed with the following messages,

2012/5/28 18:12:53 - requesting resource LCM_su01
2012/5/28 18:12:53 - granted resource LCM_su01
2012/5/28 18:12:53 - started process RUNCMD (5052)
2012/5/28 18:12:54 - requesting resource @aaaab
2012/5/28 18:12:54 - reserving resource @aaaab
2012/5/28 18:12:54 - reserved resource @aaaab
2012/5/28 18:12:54 - granted resource MediaID=@aaaab;DiskVolume=PureDiskVolume;DiskPool=dp01;Path=PureDiskVolume;StorageServer=tsczbak03.t...
2012/5/28 18:12:56 - Info bpdm(pid=3852) started          
2012/5/28 18:12:56 - started process bpdm (3852)
2012/5/28 18:13:05 - Info tsczbak03.trinasolar.com(pid=3852) Using OpenStorage to replicate backup id czrs03.trinasolar.com_1337870860, media id @aaaab, storage server tsczbak03.trinasolar.com, disk volume PureDiskVolume
2012/5/28 18:13:05 - Info tsczbak03.trinasolar.com(pid=3852) Replicating images to target storage server tsczbak01.trinasolar.com, disk volume PureDiskVolume 
2012/5/28 18:22:08 - Error bpdm(pid=3852) wait failed: error 2060014       
2012/5/28 18:22:09 - Error bpdm(pid=3852) <async> cancel failed: error 2060001: one or more invalid arguments 
2012/5/28 18:22:09 - Error bpdm(pid=3852) copy cancel failed: error 2060001      
2012/5/28 18:22:09 - Error (pid=5052) ReplicationJob::Replicate: Replication failed for backup id czrs03.trinasolar.com_1337870860: media write error (84)
2012/5/28 18:22:09Replicate failed for backup id czrs03.trinasolar.com_1337870860 with status 84
2012/5/28 18:22:09 - end operation
media write error(84)

====================

The stats of  disk pool and disk volume on source media server

nbdevquery -listdp -stype PureDisk -U
Disk Pool Name   : dp01
Disk Pool Id     : dp01
Disk Type        : PureDisk
Status           : UP
Flag             : Patchwork
Flag             : Visible
Flag             : OpenStorage
Flag             : SingleStorageServer
Flag             : CopyExtents
Flag             : AdminUp
Flag             : InternalUp
Flag             : LifeCycle
Flag             : CapacityMgmt
Flag             : FragmentImages
Flag             : Cpr
Flag             : FT-Transfer
Flag             : OptimizedImage
Raw Size (GB)    : 10244.42
Usable Size (GB) : 10244.42
Num Volumes      : 1
High Watermark   : 98
Low Watermark    : 80
Max IO Streams   : -1
Comment          :
Storage Server   : tsczbak03.trinasolar.com (UP)

nbdevquery -listdv -stype PureDisk -dp dp01 -dv PureDiskVolume -U
Disk Pool Name      : dp01
Disk Type           : PureDisk
Disk Volume Name    : PureDiskVolume
Disk Media ID       : @aaaab
Total Capacity (GB) : 10244.42
Free Space (GB)     : 2685.47
Use%                : 73
Status              : UP
Flag                : ReadOnWrite
Flag                : AdminUp
Flag                : InternalUp
Flag                : ReplicationSource
Num Read Mounts     : 0
Num Write Mounts    : 1
Cur Read Streams    : 2
Cur Write Streams   : 0

-------->The stats of  disk pool and disk volume on target media server

 nbdevquery -listdp -stype PureDisk -U
Disk Pool Name   : dp02
Disk Pool Id     : dp02
Disk Type        : PureDisk
Status           : UP
Flag             : Patchwork
Flag             : Visible
Flag             : OpenStorage
Flag             : SingleStorageServer
Flag             : CopyExtents
Flag             : AdminUp
Flag             : InternalUp
Flag             : LifeCycle
Flag             : CapacityMgmt
Flag             : FragmentImages
Flag             : Cpr
Flag             : FT-Transfer
Flag             : OptimizedImage
Raw Size (GB)    : 10244.42
Usable Size (GB) : 10244.42
Num Volumes      : 1
High Watermark   : 98
Low Watermark    : 80
Max IO Streams   : 2
Comment          :
Storage Server   : tsczbak01.trinasolar.com (UP)

nbdevquery -listdv -stype PureDisk -dp dp02 -dv PureDiskVolume -U
Disk Pool Name      : dp02
Disk Type           : PureDisk
Disk Volume Name    : PureDiskVolume
Disk Media ID       : @aaaab
Total Capacity (GB) : 10244.42
Free Space (GB)     : 6536.14
Use%                : 36
Status              : UP
Flag                : ReadOnWrite
Flag                : AdminUp
Flag                : InternalUp
Num Read Mounts     : 0
Num Write Mounts    : 1
Cur Read Streams    : 0
Cur Write Streams   : 0

[S_Williamson]

I think you should move this to the Netbackup forums as this is not a Puredisk issue. Puredisk doesnt support AIR. Netbackup 7.1 and above does.

[muhanad_daher]

please give us more information about your env.

What is master OS?

What is NBU version?

Are there any job success on the same media server?

try this please and check if that help you.

create a file (NET_BUFFER_SZ = 524800)

/veritas/netbackup/NET_BUFFER_SZ

[Sachin_Pathare]

This appears to be n/w timeout issue, we will actually need bpdm verbose logging, however you can verify using the netstat command if there are lot of  TIME_WAIT's on the target server while the replication was happening.

Thanks and Regards,

[Vivi]

Hi,all!

After upgrad to 7.1.0.4,The problem does not occur again!