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Activity Monitor - Unable to obtain display for Activity Monitor.

mattedia
Level 3

After reboot, in my master server , is impossible see the Activity Monitor of administration consolle .

Return alternative this 2 error :

"Unable to obtain display for Activity Monitor " 
Error: java.lang.ClassCastException: vrts.common.utilities.CommonImageButton cannot be cast to vrts.common.utilities.ActionImageButton 
See log file for details.


and

"Unable to obtain display for Activity Monitor "
Error: java.lang.NullPointerException:
See log file for details.

All functionaly of administrator consolle, work correctly , but i don't see the Activity monitor.

ERROR_NBU.JPG

 

 

Any Idea ?

4 REPLIES 4

sdo
Moderator
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Does anything else in the GUI work?

On the master server, what do these show:

bpps -x

nbemmcmd -getemmserver

revarooo
Level 6
Employee

There is a possibility that something has been overwritten - I assume this issue happens from multiple Java Admin clients??

I see you have a case open for this. The Engineer has requested for you to send in a nbsu output - that will help for sure!

 

mattedia
Level 3

/usr/openv/netbackup/logs/bpjava-msvc]# bpps -x
NB Processes
------------
root     15854     1  0 09:10 ?        00:00:00 /usr/openv/netbackup/bin/private/nbatd -c /usr/openv/var/global/vxss/eab/data
root     15859     1  0 09:10 ?        00:00:00 /usr/openv/netbackup/bin/vnetd -standalone
root     15864     1  0 09:10 ?        00:00:00 /usr/openv/netbackup/bin/bpcd -standalone
root     15883     1  0 09:10 ?        00:00:00 /usr/openv/netbackup/bin/nbdisco
root     15955     1  1 09:10 ?        00:02:04 /usr/openv/db//bin/NB_dbsrv @/usr/openv/var/global/server.conf @/usr/openv/var/global/databases.conf -hn 5
root     16047     1  0 09:10 ?        00:00:01 /usr/openv/netbackup/bin/nbevtmgr
root     16074     1  0 09:10 ?        00:00:02 /usr/openv/netbackup/bin/nbaudit
root     16198     1  0 09:10 ?        00:00:06 /usr/openv/netbackup/bin/nbemm
root     16204     1  0 09:10 ?        00:00:02 /usr/openv/netbackup/bin/nbrb
root     16235     1  0 09:10 pts/0    00:00:01 /usr/openv/netbackup/bin/bprd
root     16254     1  0 09:10 ?        00:00:00 /usr/openv/netbackup/bin/bpcompatd
root     16259     1  0 09:10 pts/0    00:00:00 /usr/openv/netbackup/bin/bpdbm
root     16267     1  0 09:10 ?        00:00:01 /usr/openv/netbackup/bin/nbjm
root     16271 16259  0 09:10 pts/0    00:00:02 /usr/openv/netbackup/bin/bpjobd
root     16284     1  0 09:10 ?        00:00:01 /usr/openv/netbackup/bin/nbpem
root     16305 16284  0 09:10 ?        00:00:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem
root     16314     1  0 09:10 ?        00:00:02 /usr/openv/netbackup/bin/nbstserv
root     16330     1  0 09:10 ?        00:00:01 /usr/openv/netbackup/bin/nbrmms
root     16403     1  0 09:10 ?        00:00:06 /usr/openv/netbackup/bin/nbsl
root     16409     1  0 09:10 ?        00:00:01 /usr/openv/netbackup/bin/nbim
root     16481     1  0 09:10 ?        00:00:02 /usr/openv/netbackup/bin/nbars
root     16535     1  0 09:10 ?        00:00:00 /usr/openv/netbackup/bin/nbvault
root     16541     1  0 09:10 pts/0    00:00:00 /usr/openv/netbackup/bin/nbcssc -a NetBackup
root     16593     1  0 09:10 ?        00:00:01 /usr/openv/netbackup/bin/nbsvcmon
root     16699 16259  0 09:10 pts/0    00:00:00 /usr/openv/netbackup/bin/bpdbm
root     16702 16267  0 09:10 ?        00:00:00 /usr/openv/netbackup/bin/nbproxy dblib nbjm
root     22485     1  6 10:55 pts/0    00:00:05 /usr/openv/java/jre/bin/java -Dvrts.NBJAVA_CONF=/usr/openv/java/nbj.conf -showversion -d64 -Dvrts.common.server.LCCTYPE="en_US.UTF-8" -Dvrts.common.server.LOG_CMDLINES=false -Djava.library.path=/usr/openv/lib -Dvrtsat.datadir=/usr/openv/var/vxss/at -Dvrtsat.home=/usr/openv/netbackup/sec/at -Dvrts.common.utilities.DEBUG_PROPERTIES=/usr/openv/java/Debug.properties -Dvrts.nbe.HOSTNAME= -Dvrts.nbe.INST_REL=770000 -Dvrts.nbe.BUILDNO=20160111 -Djava.util.prefs.PreferencesFactory=vrts.common.launch.PropertiesPreferencesFactory -Xms256M -Xmx512M vrts.nbe.AdminConsole
root     22522     1  0 10:55 ?        00:00:00 /usr/openv/netbackup/bin/bpjava-susvc root -1 -1 en_US.UTF-8 /usr/openv/java/auth.conf 1 -1 fcgepvsl0001.fn91.priv 10.117.126.10 1 22519 noUserCredentialsFile
root     22524 22522  0 10:55 ?        00:00:00 /usr/openv/netbackup/bin/bpjava-susvc root -1 -1 en_US.UTF-8 /usr/openv/java/auth.conf 1 -1 fcgepvsl0001.fn91.priv 10.117.126.10 1 22519 noUserCredentialsFile
root     22529 22522  0 10:55 ?        00:00:00 /usr/openv/netbackup/bin/bpjava-susvc root -1 -1 en_US.UTF-8 /usr/openv/java/auth.conf 1 -1 fcgepvsl0001.fn91.priv 10.117.126.10 1 22519 noUserCredentialsFile


MM Processes
------------
root     16227     1  0 09:10 pts/0    00:00:00 vmd


Shared Symantec Processes
-------------------------
root     11251     1  0 Feb25 ?        00:00:00 /opt/VRTSpbx/bin/pbx_exchange
[root@fcgepvsl0001:/usr/openv/netbackup/logs/bpjava-msvc]#
 

 

######################################################################

[root@fcgepvsl0001:/usr/openv/netbackup/bin/admincmd]# ./nbemmcmd -getemmserver
NBEMMCMD, Version: 7.7.2
These hosts were found in this domain: fcgepdedup01.fn91.priv, fcgepvsl0001, fcgepvsl0002.fn91.priv

Checking with the host "fcgepdedup01.fn91.priv"...
Checking with the host "fcgepvsl0001"...
Checking with the host "fcgepvsl0002.fn91.priv"...

Server Type     Host Version         Host Name                      EMM Server
MEDIA           7.7                  fcgepdedup01.fn91.priv         fcgepvsl0001
MASTER          7.7                  fcgepvsl0001                   fcgepvsl0001
MEDIA           7.7                  fcgepvsl0002.fn91.priv         fcgepvsl0001

Command completed successfully.
 

 

 

Moved:

Marianne
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