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Re: Activity Monitor - Unable to obtain display for Activity Monitor.

*** moved to new post from https://vox.veritas.com/t5/NetBackup/Activity-Monitor-Unable-to-obtain-display-for-Activity-Monitor/... ***

Hi there,
I am facing the same issue reported on this one:
Unable to obtain display for Activity Monitor
Error: java.lang.NullPointerException
See log file for further details
Unable to obtain display for Activity Monitor.
Error: java.lang.ClassCastException: vrts.common.utilities.CommonImageButton cannot be cast to vrts.common.utilities.ActionImageButton
See log file for details
Any idea, how to solve this issue ?
I have reviewed the logs and I got the errors:
java.lang.IllegalArgumentException: Malformed \uxxxx encoding.
at java.util.Properties.loadConvert(Properties.java:574)
at java.util.Properties.load0(Properties.java:391)
at java.util.Properties.load(Properties.java:341)
at vrts.common.launch.PropertiesPreferences.syncSpi(PropertiesPreferences.java:128)
at vrts.common.launch.PropertiesPreferences.forceSync(PropertiesPreferences.java:166)
at vrts.common.launch.PropertiesPreferences.keysSpi(PropertiesPreferences.java:105)
at java.util.prefs.AbstractPreferences.keys(AbstractPreferences.java:688)
at vrts.common.launch.PropertiesPreferences.keys(PropertiesPreferences.java:209)
at vrts.common.swing.table.TableColumnMediator.loadJustificationPreferences(TableColumnMediator.java:313)
at vrts.common.swing.table.TableColumnMediator.createDefaultColumnsFromModel(TableColumnMediator.java:131)
at vrts.common.swing.JVTable.createDefaultColumnsFromModel(JVTable.java:2033)
...
at java.awt.EventDispatchThread.run(EventDispatchThread.java:82)
Tabbed Pane creation failed. Exception java.lang.NullPointerException Tabbed Pane creation failed. Exception java.lang.NullPointerException
Utilities.showFailureMessage:
The Activity Monitor failed because of
Internal Error. Unable to create Activity Monitor display..
For more details, refer to the log files.
Internal Error. Unable to create Activity Monitor display.
java.lang.NullPointerException
Internal Error. Unable to create Activity Monitor display.
[28-12-2017 19:36:51:011] vxssiop.connection:ERROR: VxSS Read failure: 83
java.lang.NullPointerException
at java.awt.Container.addImpl(Container.java:1095)
at java.awt.Container.add(Container.java:971)
...
at java.awt.EventDispatchThread.run(EventDispatchThread.java:82)
java.lang.IllegalArgumentException: Malformed \uxxxx encoding.
at java.util.Properties.loadConvert(Properties.java:574)
at java.util.Properties.load0(Properties.java:391)
at java.util.Properties.load(Properties.java:341)
at vrts.common.launch.PropertiesPreferences.syncSpi(PropertiesPreferences.java:128)
at vrts.common.launch.PropertiesPreferences.forceSync(PropertiesPreferences.java:166)
at vrts.common.launch.PropertiesPreferences.keysSpi(PropertiesPreferences.java:105)
at java.util.prefs.AbstractPreferences.keys(AbstractPreferences.java:688)
at vrts.common.launch.PropertiesPreferences.keys(PropertiesPreferences.java:209)
at vrts.common.swing.table.TableColumnMediator.loadJustificationPreferences(TableColumnMediator.java:313)
at vrts.common.swing.table.TableColumnMediator.createDefaultColumnsFromModel(TableColumnMediator.java:131)
at vrts.common.swing.JVTable.createDefaultColumnsFromModel(JVTable.java:2033)
at javax.swing.JTable.tableChanged(JTable.java:4386)
at javax.swing.JTable.setModel(JTable.java:3688)
at vrts.common.swing.JVTable.setModel(JVTable.java:2440)
...
at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:101)
at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:93)
at java.awt.EventDispatchThread.run(EventDispatchThread.java:82)
Tabbed Pane creation failed. Exception java.lang.NullPointerException
System info and bpps command
root@x4gbk1:/usr/openv/# nbemmcmd -getemmserver
NBEMMCMD, Version: 7.7.2
These hosts were found in this domain: x4gbk1
Checking with the host "x4gbk1"...
Server Type Host Version Host Name EMM Server
MASTER 7.7 x4gbk1 x4gbk1
Command completed successfully
root@x4gbk1:/usr/openv/# bpps -x
NB Processes
------------
root 1005 1 0 Dec 18 ? 12:29 /usr/openv/db//bin/NB_dbsrv @/usr/openv/var/global/server.conf @/usr/openv/var/global/databases.conf -hn 6
root 1142 1121 0 Dec 18 ? 0:04 /usr/openv/netbackup/bin/bpdbm
root 894 1 0 Dec 18 ? 0:04 /usr/openv/netbackup/bin/vnetd -standalone
root 1019 1 0 Dec 18 ? 0:55 /usr/openv/netbackup/bin/nbaudit
root 1083 1 0 Dec 18 ? 0:55 /usr/openv/netbackup/bin/nbrb
root 1161 1 0 Dec 18 ? 0:38 /usr/openv/netbackup/bin/nbim
root 891 1 0 Dec 18 ? 0:24 /usr/openv/netbackup/bin/private/nbatd -c /usr/openv/var/global/vxss/eab/data
root 1080 1 0 Dec 18 ? 2:11 /usr/openv/netbackup/bin/nbemm
root 1016 1 0 Dec 18 ? 0:30 /usr/openv/netbackup/bin/nbevtmgr
root 898 1 0 Dec 18 ? 0:04 /usr/openv/netbackup/bin/bpcd -standalone
root 931 1 0 Dec 18 ? 0:58 /usr/openv/netbackup/bin/nbdisco
root 1123 1 0 Dec 18 ? 0:46 /usr/openv/netbackup/bin/nbpem
root 1102 1 0 Dec 18 ? 1:06 /usr/openv/netbackup/bin/bprd
root 1125 1121 0 Dec 18 ? 0:57 /usr/openv/netbackup/bin/bpjobd
root 1112 1 0 Dec 18 ? 0:03 /usr/openv/netbackup/bin/bpcompatd
root 1118 1 0 Dec 18 ? 0:44 /usr/openv/netbackup/bin/nbjm
root 1121 1 0 Dec 18 ? 0:15 /usr/openv/netbackup/bin/bpdbm
root 1126 1123 0 Dec 18 ? 0:03 /usr/openv/netbackup/bin/nbproxy dblib nbpem
root 1139 1 0 Dec 18 ? 1:22 /usr/openv/netbackup/bin/nbrmms
root 1128 1 0 Dec 18 ? 1:05 /usr/openv/netbackup/bin/nbstserv
root 1133 1118 0 Dec 18 ? 0:00 /usr/openv/netbackup/bin/nbproxy dblib nbjm
root 1158 1 0 Dec 18 ? 9:06 /usr/openv/netbackup/bin/nbsl
root 1164 1 0 Dec 18 ? 2:18 /usr/openv/netbackup/bin/nbars
root 1179 1 0 Dec 18 ? 0:24 /usr/openv/netbackup/bin/bmrd
root 1200 1 0 Dec 18 ? 0:12 /usr/openv/netbackup/bin/nbvault
root 1206 1 0 Dec 18 ? 0:43 /usr/openv/netbackup/bin/nbsvcmon
root 29649 1 0 20:01:29 ? 0:00 /usr/openv/netbackup/bin/bpjava-susvc root -1 -1 C /usr/openv/java/auth.conf 1 -1 x4gbk1 10.191.177.36 1 29646 noUserCredentialsFile
root 26702 1158 0 19:47:35 ? 0:00 /usr/openv/netbackup/bin/nbproxy dblib -mgrIORFile -StorageService-11-11-1514512054.ior.mgr -proxyID StorageService-11-11-1514512054
root 22170 1123 0 Dec 18 ? 0:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem_cleanup
root 26593 1158 0 19:46:35 ? 0:00 /usr/openv/netbackup/bin/nbproxy dblib -mgrIORFile -PolicyManager-11-10-1514511994.ior.mgr -proxyID PolicyManager-11-10-1514511994
root 25358 1123 0 Dec 19 ? 0:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem_email
root 24632 1 0 19:36:00 pts/1 0:13 /usr/openv/java/jre/bin/java -Dvrts.NBJAVA_CONF=/usr/openv/java/nbj.conf -showversion -d64 -Dvrts.common.server.LCCTYPE="C" -Dvrts.common.server.LOG_CMDLINES=false -Djava.library.path=/usr/openv/lib -Dvrtsat.datadir=/usr/openv/var/vxss/at -Dvrtsat.home=/usr/openv/netbackup/sec/at -Dvrts.common.utilities.DEBUG_PROPERTIES=/usr/openv/java/Debug.properties -Dvrts.nbe.HOSTNAME= -Dvrts.nbe.INST_REL=770000 -Dvrts.nbe.BUILDNO=20160111 -Djava.util.prefs.PreferencesFactory=vrts.common.launch.PropertiesPreferencesFactory -Xms256M -Xmx512M vrts.nbe.AdminConsole
root 29651 29649 0 20:01:29 ? 0:00 /usr/openv/netbackup/bin/bpjava-susvc root -1 -1 C /usr/openv/java/auth.conf 1 -1 x4gbk1 10.191.177.36 1 29646 noUserCredentialsFile

MM Processes
------------
root 1097 1 0 Dec 18 ? 0:32 vmd
root 1092 1 0 Dec 18 ? 0:14 /usr/openv/volmgr/bin/ltid
root 1141 1092 0 Dec 18 ? 0:00 tldd
root 1177 1092 0 Dec 18 ? 0:09 avrd
root 1198 1 0 Dec 18 ? 0:00 tldcd
Shared Symantec Processes
-------------------------
root 692 1 0 Dec 18 ? 0:03 /opt/VRTSpbx/bin/pbx_exchange
Any idea how to deal with this one, will be appreciated.
R,
Sahid
Tags (2)
3 Replies

Re: Activity Monitor - Unable to obtain display for Activity Monitor.

I have had these display errors only after opening many windows. It has always resolved by closing and restarting java admin console. So, unfortunately I can only suggest turning it off then on again - IT CROWD

 

NetBackup 8.1.2 on Solaris 11, writing to DataDomain 9800
duplicating via SLP to LTO5 in SL8500 via ACSLS
Tags (2)

Re: Activity Monitor - Unable to obtain display for Activity Monitor.

I have seen this before.. but then only restarting the session has worked for me..

Re: Activity Monitor - Unable to obtain display for Activity Monitor.

Hopefully @yotzinsk managed to find a solution by now....