03-20-2014 02:42 AM
Hi guys,
I'm trying to protect a Windows Server 2012 Hyper-V box using NetBackup.
Our master server is running 7.5 however, I've only been able to install 7.6 on my Hyper-V server (running 1 Windows Server 2008 guest).
When trying to perform backups i'm getting this error 1: (13) file read failed .
Will I need to upgrade my master server to fix this problem or is there something else i can do to get this backup working?
Many thanks
Robbie
Solved! Go to Solution.
03-20-2014 02:59 AM
client version should not be highet than the base version that is installed on the Master server.
so first i would fix the compatablity issue before i look into other...
http://www.symantec.com/business/support/index?page=content&id=TECH29677
03-20-2014 02:59 AM
client version should not be highet than the base version that is installed on the Master server.
so first i would fix the compatablity issue before i look into other...
http://www.symantec.com/business/support/index?page=content&id=TECH29677
03-20-2014 03:53 AM
Agree with Nagalla - But I doubt the status 13 has something with with the difference in netbackup to do. Verify with bptestbpcd -client {name_of_client} first.
http://www.symantec.com/docs/TECH42657
Are you trying to run a agent based file system backup ?