Blat works but netbackup doesn't send emails

[GEDEN]

I have installed blat and it works but not from netbackup . I have configured on Netbackup console in master universal and clients.

However bats does not respond well to the instalation

blat -install xx.xx.xx.xx  senderaccount@domain.com
Blat v3.0.7 (build : Jul 20 2012 01:24:52)
64-bit Windows, Full, Unicode

Write access to the registry was denied.
SMTP server set to xx.xx.xx.xx on port 25 with user senderaccount@domain.com
, retry 1 time(s)

Do you know how to solve this?

Regards,

Gil

[ssumi]

Are you running blat manually with uac admin mode maybe, and NBU isn't? That doesn't make much sense to me though as NBU is running as local system.

[Marianne]

How is blat 'working' when it 'does not respond well to the instalation' ?

As per ssumi's post - if your Master is W2008, open cmd with right-click, Run As Administrator.

[Karthikeyan_Sun]

I would say you dont have permission to modify registry? you logged in with admin account?

[GEDEN]

Hi, I tried with    blat -install xx.xx.xx.xx  senderaccount@domain.com  -hkcu

And it registered ok. I can send emails from command but NBU still does not send any email.

In NBU it is configured in Hosts->Master->Global attributes->Administrator email addres is mine

Hosts->Master->Universal settings->Server sends email (checked) and client administrator's email is mine

I have four clients and each has enabled Universattings->server sends email (checked) and client administartor´s email is mine

Any recomendation?

Thanks

[Karthikeyan_Sun · Accepted solution]

How about nbmail.cmd configuration, is that done? can you verify it again if done already.

Refer this;

http://www.symantec.com/business/support/index?page=content&id=TECH24110

[Amaan]

if you have done blat configuration you should make some cahnges into nbmail script on NetBackup/bin directory.