Bug alert for HP-UX AIX and SGI media servers

[Nicolai]

FYI - To all of you who don't receive the Symantec Technical Advisory mails.

http://entsupport.symantec.com/docs/287287

Description:

A rare data loss condition exists for HP-UX, AIX and SGI media servers running NetBackup 4.5, 5.0, 5.1, and 6.0 where the last valid backup image on tape is overwritten by an empty backup header due to a failed backup job.

Regards

Nicolai

[Stumpr2]

This looks particularly nasty. I am in the process of identifying media servers that require patching. Has anyone downloaded and ran the utility to diagnose and identify tapes that may be toast?

[Joe_Despres]

I installed and ran this app...

NBIC version 1.3

NBIC command line = NBIC

OS name = hpux

OS release = B.11.11

Master hostname = fisms01

NetBackup Install path = /usr/openv/

# /bin/df -k output/nbic/fisms01_NBIC_20070223_123927 2>&1

/nbu (/dev/vgnb/lvol01 ) : 61031040 total allocated Kb

51987928 free allocated Kb

9043112 used allocated Kb

14 % allocation used

# cat /usr/openv/netbackup/version

HARDWARE HP9000-800

VERSION NetBackup 5.1

RELEASEDATE Sun Oct 9 02:22:56 CDT 2005

NetBackup version = 5.1
2.0 Reading NetBackup bpimagelist output
Start time = 2007-02-23 12:39:31

Reading Image number 1000
Reading Image number 2000
Reading Image number 3000
Reading Image number 4000
Reading Image number 5000
Reading Image number 6000
Reading Image number 7000
Reading Image number 8000
Reading Image number 9000
Reading Image number 10000
Reading Image number 11000
Reading Image number 12000
Reading Image number 13000
Reviewed 13649 images in Image DB
Omitted 0 disk based images from further analysis
Selected 13637 media based images for further analysis
298 pieces of tape media were detected for analysis
End time = 2007-02-23 12:39:52

3.0 Analyzing 298 NetBackup tapes for possible image overwrites
Start time = 2007-02-23 12:39:52
3.1 Analyzing tape image positions
End time = 2007-02-23 12:39:53


***NBIC did not detect any overwritten images.***

End time = 2007-02-23 12:39:53

Mine turned out OK....

Yet... That environment is at NBU 5.1 mp4....

I would like to take it to mp6.... Can I skip a step?

Joe Despres

[Stumpr2]

yes,
MP's are cumulative.
If you go from MP4 to MP6 then you are defacto also installing MP5

As far as the bug...I did not suffer any data loss.Message was edited by:
Bob Stump

[Nicolai]

Only two images out of 349213 hit by the bug.

Please share numbers.

Regards

Nicolai