Catalog recovery from purediskvolume

[Olssa]

Hi!

Our Windows Netbackup 7.1.0.3 Masterserver crashed and we had to reinstall it from scratch. i followed the guides on how to restor a master server.

Same Name, Same IP, same paths etc. and ive got the latest full dr-file

We only have a deduplication pool where all the backups is storered including the catalog.

If i try to run the Catalog recovery wizard I get:

"server.com"_1299603639
All media resources were located

When it runs i get this:

ERR - Failed to execute command /usr/openv/netbackup/bin/bpdm -restoretir -jobid 11 -cn 1 -b "servername"_1299690033 -c "servername" -priority 90000 on host "servername" (83)

I tried to run some commands with nbdevconfig (-creatests -storage_server) But im not really sure what im doing. ;)

Do i need to configure the storage server somehow?

Any help on this?

thanks!

[Yasuhisa_Ishika]

Which type of storage are you using, 'PureDisk Storage Pool' or 'Media Server Deduplication Pool'?

[Marianne]

Your Dr-file and dr-email contains the name of the storage server.

Use info in this file with steps in this TN to create storage server: http://www.symantec.com/business/support/index?page=content&id=TECH72198

[Olssa]

I actually dont know wich type since i diddent configure it, is it possible to view somehow?

I also found that technote, but i dont now what to type because my dr-file dosent look lite the one in the TN.

I've past the lastest dr-file if it helps:

PROTOCOL_VERSION 9
START_TIME 0
END_TIME 0
SNAP_TIME 0
KBYTES 20805675
NUM_FRAGMENTS 3
COPIES 1
VERSION 8
CLIENT_TYPE 35
RETENTION_LEVEL 1
SCHEDULE_TYPE 0
COMPRESSION 0
ENCRYPTION 0
FILES_FILE_COMPRESSED 0
MPX 0
TIR_INFO 2
TIR_EXPIRATION 1331226989
PRIMARY_COPY 1
IMAGE_TYPE 0
ELAPSED 633
EXPIRATION 1332350189
NUM_FILES 15144
EXTENDED_SECURITY_INFO 0
REQUEST_PID 0
IND_FILE_RESTORE_FROM_RAW 0
IMAGE_DUMP_LEVEL 0
FILE_SYSTEM_ONLY 0
PREV_BLOCK_INCR_TIME 0
BLOCK_INCR_FULL_TIME 0
STREAM_NUMBER 0
CATARC 0
BACKUP_COPY 0
BACKUP_STATUS 0
JOB_ID 53897
NUM_RESUMES 0
RESUME_EXPIRATION 0
PFI_TYPE 0
IMAGE_ATTRIBUTE 0
PARENT_IMAGE_ID Catalog_1331139602_FULL
SS_COMPLETED 0
NUM_DR_MEDIAS 2
# FRAG: c# f# K rem mt den fn id/path host bs off md dwo f_flags desc exp mpx rl chkpt rsm_nbr seq_no media_subtype keep_date copy_date i_unused1
FRAGMENT 1 -1 2065 248 0 0 0 @aaaab server.company.com 262144 0 0 -1 0 1;PureDisk;server.company.com;Dedup1;PureDiskVolume;0 0 0 0 0 0 0 6 0 0 0
FRAGMENT 1 1 15360000 0 0 0 0 @aaaab server.company.com 262144 0 0 -1 4 1;PureDisk;server.company.com;Dedup1;PureDiskVolume;0 1332350189 0 65537 0 0 0 6 0 1331141222 0
FRAGMENT 1 2 5443610 0 0 0 0 @aaaab server.company.com 262144 0 0 -1 4 1;PureDisk;server.company.com;Dedup1;PureDiskVolume;0 0 0 0 0 0 0 6 0 0 0
#DR_MEDIA_REC: ver rtype mtype/den host c# p# classes# classes kbytes nimg vimg hsize off subtype client_type sched_type run_time id/path id_ext
DR_MEDIA_REC 0 0 -4 server.company.com 1 1 0 0 0 0 0 0 6 35 0 1331140589 @aaaab 1;PureDisk;server.company.com;Dedup1;PureDiskVolume;0
DR_MEDIA_REC 0 0 -4 server.company.com 1 1 0 0 0 0 0 0 6 7 0 1331139616 @aaaab 1;PureDisk;server.company.com;Dedup1;PureDiskVolume;0
BACKUP_ID server.company.com_1331140589
CREATOR root
SCHED_LABEL Full
FILES_FILE Catalog_1331140589_FULL.f
FILES_FILE_SIZE 2112878
HISTO_INFO -1 -1 -1 -1 -1 -1 -1 -1 -1 -1
ESTIMATED_KBYTES 24966810
VM_TYPE 0
IS_SYNTHETIC 0
RUN_TIME 1331140589
LAST_BIRTHTIME 1331140589
CLIENT_CHARSET 84
SLP_VERSION 0
BMR_INFO 1

[Yasuhisa_Ishika]

You have used MSDP configured on master server host.
I'm not sure it is possible to recover in such situation. At least, you have to recover your MSDP for first.
Please try the procedures described on Deduplication Guide page 144.

http://www.symantec.com/docs/DOC3657

After following steps listed below, restart NetBackup and try catalog recovery.

• Add the credentials to the storage server
• Get a configuration file template
• Edit the configuration file
• Configure the storage server
• Change configuration settings

If recovery was failed, create disk pool with same name, and try again.

[Olssa]

I follwed this guide.

http://www.symantec.com/business/support/index?page=content&id=TECH17322

The storage server gets created, but i stille get the same error when i run the recovery wizard

[Marianne]

Please open a Severity 1 support call with Symantec.

You need someone who can WebEx in to give you hans-on assistance.