β02-22-2008 04:23 PM
Hello,
I'm having REALLY BIG problems with Veritas Netbackup 6.0MP2 on a Windows 2003 server as a Media Master. I had a DELL PowerVault 136T connected through FC to 4 Media Servers, everything went smooth until : a new tape library was bought, a DELL TL4000. After I added this tape to the FC zone and installed drivers, strange things started to happen :
The MISSING_DEVICE problem : somehow, the older IBM ULTRIUM III devices are not beeing recognized anymore by scan -all, Tape3 and Tape4 now are replaced with IBM ULT3580-TD4 devices. From here, the serials are confusing Netbackup and I have MISSING_DEVICEs on each media server.
Rebooting the server doesn't help ... I tried to delete the registry by and and remodev all Tape* entries, but after setting all up and the next reboot ... the same problem again.
In device manager the drivers are looking ok. For all 7 Tape drives.
How can I make the scan.exe to permanently see the IBM ULTRIUM III Tape devices, so I can fix the mess created ?
I'm posting also the output of "scan.exe -all"
C:\Program Files\VERITAS\Volmgr\bin>tpautoconf -t
TPAC60 HP Ultrium 1-SCSI E39A HU73F00341 5 0 0 10 Tape2 - -
TPAC60 HP Ultrium 1-SCSI E39A IE72B00871 5 0 0 8 Tape0 - -
TPAC60 HP Ultrium 1-SCSI E39A IE71H04725 5 0 0 9 Tape1 - -
TPAC60 IBM ULT3580-TD4 74H6 1310034251 5 0 3 0 Tape4 - -
TPAC60 IBM ULT3580-TD4 74H6 1310032994 5 0 4 0 Tape3 - -
C:\Program Files\VERITAS\Volmgr\bin>scan.exe -all
************************************************************
*********************** SDT_ALL ************************
************************************************************
------------------------------------------------------------
Device Name : "CdRom0"
Passthru Name: "CdRom0"
Volume Header: ""
Port: 0; Bus: 0; Target: 0; LUN: 0
Inquiry : "HL-DT-STCD-ROM GCR-8240N1.10"
Vendor ID : "HL-DT-ST"
Product ID : "CD-ROM GCR-8240N"
Product Rev: "1.10"
Serial Number: ""
WWN : ""
WWN Id Type : 0
Device Identifier: ""
Device Type : SDT_OTHER
Removable : Yes
Device Supports: SCSI-0
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name : "Tape2"
Passthru Name: "Tape2"
Volume Header: ""
Port: 5; Bus: 0; Target: 0; LUN: 10
Inquiry : "HP Ultrium 1-SCSI E39A"
Vendor ID : "HP "
Product ID : "Ultrium 1-SCSI "
Product Rev: "E39A"
Serial Number: "HU73F00341"
WWN : ""
WWN Id Type : 0
Device Identifier: "HP Ultrium 1-SCSI HU73F00341"
Device Type : SDT_TAPE
NetBackup Drive Type: 3
Removable : Yes
Device Supports: SCSI-3
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name : "Tape0"
Passthru Name: "Tape0"
Volume Header: ""
Port: 5; Bus: 0; Target: 0; LUN: 8
Inquiry : "HP Ultrium 1-SCSI E39A"
Vendor ID : "HP "
Product ID : "Ultrium 1-SCSI "
Product Rev: "E39A"
Serial Number: "IE72B00871"
WWN : ""
WWN Id Type : 0
Device Identifier: "HP Ultrium 1-SCSI IE72B00871"
Device Type : SDT_TAPE
NetBackup Drive Type: 3
Removable : Yes
Device Supports: SCSI-3
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name : "Tape1"
Passthru Name: "Tape1"
Volume Header: ""
Port: 5; Bus: 0; Target: 0; LUN: 9
Inquiry : "HP Ultrium 1-SCSI E39A"
Vendor ID : "HP "
Product ID : "Ultrium 1-SCSI "
Product Rev: "E39A"
Serial Number: "IE71H04725"
WWN : ""
WWN Id Type : 0
Device Identifier: "HP Ultrium 1-SCSI IE71H04725"
Device Type : SDT_TAPE
NetBackup Drive Type: 3
Removable : Yes
Device Supports: SCSI-3
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name : "Changer0"
Passthru Name: "Changer0"
Volume Header: ""
Port: 5; Bus: 0; Target: 1; LUN: 1
Inquiry : "DELL PV-136T 3.37"
Vendor ID : "DELL "
Product ID : "PV-136T "
Product Rev: "3.37"
Serial Number: "DELL134023S4033"
WWN : ""
WWN Id Type : 0
Device Identifier: ""
Device Type : SDT_CHANGER
NetBackup Robot Type: 8
Removable : Yes
Device Supports: SCSI-2
Number of Drives : 5
Number of Slots : 60
Number of Media Access Ports: 12
Drive 1 Serial Number : "1210038583"
Drive 2 Serial Number : "1210051730"
Drive 3 Serial Number : "IE72B00871"
Drive 4 Serial Number : "HU73F00341"
Drive 5 Serial Number : "IE71H04725"
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name : "Tape5"
Passthru Name: "Tape5"
Volume Header: ""
Port: 5; Bus: 0; Target: 4; LUN: 0
Inquiry : "IBM ULT3580-TD4 74H6"
Vendor ID : "IBM "
Product ID : "ULT3580-TD4 "
Product Rev: "74H6"
Serial Number: "1310032994"
WWN : ""
WWN Id Type : 0
Device Identifier: "IBM ULT3580-TD4 1310032994"
Device Type : SDT_TAPE
NetBackup Drive Type: 3
Removable : Yes
Device Supports: SCSI-3
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name : "Tape6"
Passthru Name: "Tape6"
Volume Header: ""
Port: 5; Bus: 0; Target: 5; LUN: 0
Inquiry : "IBM ULT3580-TD4 74H6"
Vendor ID : "IBM "
Product ID : "ULT3580-TD4 "
Product Rev: "74H6"
Serial Number: "1310034251"
WWN : ""
WWN Id Type : 0
Device Identifier: "IBM ULT3580-TD4 1310034251"
Device Type : SDT_TAPE
NetBackup Drive Type: 3
Removable : Yes
Device Supports: SCSI-3
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name : "Changer1"
Passthru Name: "Changer1"
Volume Header: ""
Port: 5; Bus: 0; Target: 5; LUN: 1
Inquiry : "IBM 3573-TL 4.50"
Vendor ID : "IBM "
Product ID : "3573-TL "
Product Rev: "4.50"
Serial Number: "00X4U78D5778_LL0"
WWN : ""
WWN Id Type : 0
Device Identifier: "IBM 3573-TL 00X4U78D5778_LL0"
Device Type : SDT_CHANGER
NetBackup Robot Type: 8
Removable : Yes
Device Supports: SCSI-5
Number of Drives : 2
Number of Slots : 44
Number of Media Access Ports: 3
Drive 1 Serial Number : "1310034251"
Drive 2 Serial Number : "1310032994"
Flags : 0x0
Reason: 0x0
C:\Program Files\VERITAS\Volmgr\bin>
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