Exchange policy issue - 130 error code

[inlikefletch]

I am attempting to test/config GRT feature set on a test server and am receiving 130 and 59 error codes.  I believe it also has a negative effect on my production netbackup server and policy.  I recieve inconsisdent 130 errors on my production server as well now.

I have been running around trying to resolve this and am coming up empty.  Assistance is apreciated.

Thanks,

Jason

[Dyneshia]

A 130 is usally casue by either :

1) Circular logging is turned on and you are running a DIFF or INC

2) Issue with VSS ( snapshot )

   * from a command line run :

     vssadmin list writers

     vssadmin list providers

   * Check the application event viewer for any VSS ESE errors

   * upload the bpfis log for review.

[inlikefletch]

I am running a Full.

I see no VSS errors logged.

And I do not see a bpfis log.  Is there somewhere this needs to be enabled?  On the client or master server?

Thanks,
Jason

[Dyneshia]

Yes, on the client create folder : 

veritas\netbackup\logs\bpfis

veritas\netbackup\logs\bpbkar

veritas\netbackup\logs\bpresolver

Also, please run and reply back with the outpu from

     vssadmin list writers

     vssadmin list providers

( also ran from the cleint )

What version of exchange are you running ?

[inlikefletch]

I am running version 7.5.0.4.

VSS output from client:

vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2005 Microsoft Corp.

Waiting for responses.
These may be delayed if a shadow copy is being prepared.

Writer name: 'Task Scheduler Writer'
   Writer Id: {d61d61c8-d73a-4eee-8cdd-f6f9786b7124}
   Writer Instance Id: {1bddd48e-5052-49db-9b07-b96f96727e6b}
   State: [1] Stable
   Last error: No error

Writer name: 'VSS Metadata Store Writer'
   Writer Id: {75dfb225-e2e4-4d39-9ac9-ffaff65ddf06}
   Writer Instance Id: {088e7a7d-09a8-4cc6-a609-ad90e75ddc93}
   State: [1] Stable
   Last error: No error

Writer name: 'Performance Counters Writer'
   Writer Id: {0bada1de-01a9-4625-8278-69e735f39dd2}
   Writer Instance Id: {f0086dda-9efc-47c5-8eb6-a944c3d09381}
   State: [1] Stable
   Last error: No error

Writer name: 'System Writer'
   Writer Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Instance Id: {6a39a1b6-681f-44aa-bffa-ec2dfef3263e}
   State: [1] Stable
   Last error: No error

Writer name: 'Microsoft Exchange Replica Writer'
   Writer Id: {76fe1ac4-15f7-4bcd-987e-8e1acb462fb7}
   Writer Instance Id: {11b7e592-87c0-4fb4-8a07-5ea1a20bdeae}
   State: [7] Failed
   Last error: Retryable error

Writer name: 'ASR Writer'
   Writer Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
   Writer Instance Id: {709ab09f-dbdd-4f93-936a-7faec502e38c}
   State: [1] Stable
   Last error: No error

Writer name: 'IIS Config Writer'
   Writer Id: {2a40fd15-dfca-4aa8-a654-1f8c654603f6}
   Writer Instance Id: {768057a4-1686-4404-a614-8da303327c9f}
   State: [1] Stable
   Last error: No error

Writer name: 'WMI Writer'
   Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
   Writer Instance Id: {563e0bb1-c31b-4243-9744-43cde4137314}
   State: [1] Stable
   Last error: No error

Writer name: 'Shadow Copy Optimization Writer'
   Writer Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
   Writer Instance Id: {3351c8ac-796a-426d-9af3-715d598b9f3b}
   State: [1] Stable
   Last error: No error

Writer name: 'IIS Metabase Writer'
   Writer Id: {59b1f0cf-90ef-465f-9609-6ca8b2938366}
   Writer Instance Id: {10175746-fbae-4419-9f61-ebae8d104eb1}
   State: [1] Stable
   Last error: No error

Writer name: 'Registry Writer'
   Writer Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
   Writer Instance Id: {5e9cb90b-6be3-4a55-b212-7e38517ad8b8}
   State: [1] Stable
   Last error: No error

Writer name: 'Cluster Database'
   Writer Id: {41e12264-35d8-479b-8e5c-9b23d1dad37e}
   Writer Instance Id: {35614f6a-d2d6-45c0-ae61-ae4ef45e61c9}
   State: [1] Stable
   Last error: No error

Writer name: 'Microsoft Exchange Writer'
   Writer Id: {76fe1ac4-15f7-4bcd-987e-8e1acb462fb7}
   Writer Instance Id: {6b33c769-8599-4982-a7d0-0f449e3c3fda}
   State: [1] Stable
   Last error: No error

Writer name: 'BITS Writer'
   Writer Id: {4969d978-be47-48b0-b100-f328f07ac1e0}
   Writer Instance Id: {c2e453b7-66c2-4694-b324-516a669529f0}
   State: [1] Stable
   Last error: No error

Writer name: 'COM+ REGDB Writer'
   Writer Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}
   Writer Instance Id: {575ca157-80bf-46ee-be6d-26da2e1387f2}
   State: [1] Stable
   Last error: No error

then:

vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2005 Microsoft Corp.

Provider name: 'Microsoft Software Shadow Copy provider 1.0'
   Provider type: System
   Provider Id: {b5946137-7b9f-4925-af80-51abd60b20d5}
   Version: 1.0.0.7

[Dyneshia · Accepted solution]

Writer name: 'Microsoft Exchange Replica Writer'
   Writer Id: {76fe1ac4-15f7-4bcd-987e-8e1acb462fb7}
   Writer Instance Id: {11b7e592-87c0-4fb4-8a07-5ea1a20bdeae}
   State: [7] Failed
   Last error: Retryable error

This is your problem, the MS writer is failed.  A quick fix would be to reboot the server to clear our the writer.  To keep this from happening or to find a root cause, Microsoft would need to be contacted.