09-20-2012 05:12 AM
Hi Guys,
We are trying to install netbackup 7.5 from 7.0.1 and the option "Install A Cluster Master Server" is greyed out.
VCS 6 has already been installed.
Server is a Win2008 R2 x64 Standard.
any ideas whay this is happening?
thanks in advance
picture attached.
Solved! Go to Solution.
09-20-2012 06:02 AM
NetBackup can only be clustered when it is a brand new installation (not upgrade).
The structure of the EMM database is different when clustered.
You can also not install a new cluster and then restore the non-clustered EMM database into the cluster. It will fail. (Ask me - I have tried!)
Consulting partners have access to specialized merge utilities that can convert non-clustered database to clustered (see TN in Mouse's post).
09-20-2012 05:36 AM
Are you trying to make the existing NBU 7.0.1 clustered ?
It is not possible using the installation procedure, you need help of specialized Symantec Partner that is eligble for Catalog Manipulation
09-20-2012 05:39 AM
Refer to this technote: http://www.symantec.com/docs/TECH31385
For advanced migrations not covered or prohibited in the documents above, to insure data integrity and seamless operation, operations must be performed by a certified Symantec consultant or Consulting Partner.
Symantec has developed comprehensive methodologies to handle a variety of reconfiguration requirements including the following scenarios:
09-20-2012 06:02 AM
NetBackup can only be clustered when it is a brand new installation (not upgrade).
The structure of the EMM database is different when clustered.
You can also not install a new cluster and then restore the non-clustered EMM database into the cluster. It will fail. (Ask me - I have tried!)
Consulting partners have access to specialized merge utilities that can convert non-clustered database to clustered (see TN in Mouse's post).
09-20-2012 08:06 AM
Hi Marianne,
the old enviroment is clustered, using SFWHA 5.1 on win2k3
we are installing NBU 7.5 on a new SFWHA6.0 on win2K8 R2, so that we can keep operations running while we setup anew
(we have succesfully installed 7.0.1 and migrated the catalogue, the NBU 7.0 GA code also didnt detect a cluster)
It doesnt seem to detect that VCS is installed
Any ideas?
09-20-2012 08:20 AM
All clustered 7.5 upgrades I performed to date were global clusters and they don't work without EEB (http://www.symantec.com/docs/TECH185933), it is essentially another installation program that might help you.
If the EEB above doesn't help, I would suggest to open a support case.
09-20-2012 08:32 AM
09-20-2012 08:41 AM
@Mouse
we have downloaded the EEB in the link you provided already and replace the GA version of "Symantec NetBackup Client.msi" with the version provided in this EEB and re-run the installation but still get the same error message.
09-20-2012 09:02 AM
Can you please provide output for:
gabconfig -a
hastatus -sum
Check whether the WMI service is running. Do you have UAC enabled?