02-03-2014 06:40 AM
Hi all,
I have a problem, I can't find any documentation on how i can install a Netbackup 7.0 client on Ubuntu 10.04 from a Solaris 10 Server running the same version of NB.
Someone can help me please?
Regards,
Giuseo
Solved! Go to Solution.
03-03-2014 11:46 AM
Apologies - we missed your last post...
I see the following in your installation log:
rpm: please use alien to install rpm packages on Debian, if you are really sure use --force-debian switch. See README.Debian for more details.
You never told us what exact Linux version is on the Client?
Seems to be some version of Debian GNU/Linux, right?
If we look at the OS Compatibility Guide and we go to Client Selections for Backup Policies section, we see that the Client selection for this OS should be Linux,Debian2.6.18.
So go to the Linux folder under /usr/openv/netbackup/client on the master and see if you have a folder for this client type. Check contents of folder. What is in 'version' file?
02-03-2014 06:45 AM
The two T/N below explain how to push the agent installation to the client from the master
http://www.symantec.com/docs/TECH154276
http://www.symantec.com/docs/TECH15004
02-03-2014 06:47 AM
You need to install the Linux binaries on the Solaris master server.
See NBU Installation Guide for UNIX and Linux http://www.symantec.com/docs/TECH127083
Look for this topic in Chapter 7 - Adding a UNIX client after initial server installation
and then couple of pages back: Installing UNIX clients remotely.
02-03-2014 06:56 AM
Try this
02-03-2014 07:11 AM
I tried all your solutions but the error is still the same: "Detected an attempt to install incorrect platform and/or operating system and version client binaries on helpdesk.
client_config_failed"
helpdesk is my client.
02-03-2014 07:36 AM
FYI: Carlo - you're post was block by the Connect SPAM filter. Its now released.
02-03-2014 07:38 AM
How do you install the binaries - do you push them out from the master or are you installing local ?
If pushing from master server - what OS and hardware type do you have in the policy ?
Is helpdesk a 32bit OS - Need to be 64bit - Use command "uname -a" or "getconf LONG_BIT".
See http://www.symantec.com/docs/TECH130456
02-03-2014 07:41 AM
I'm pushing from master server.
In the policy i have: HW: Linux-IA64 , OS: RedHat2.6
02-03-2014 07:49 AM
IA64 is Intel Itanium used in special servers only, you likley have X86_64 instead (verify with uname -a). Try hardware type Linux instead.
02-03-2014 09:02 AM
Changing it with linux i'm able to go ahead but there is another error...the vxpbx_exchange script doesn't start the deamon without any error message on my client.
02-03-2014 09:18 AM
And the error message say ?
is the error message the same as this one : http://www.mass.dk/netbackup/quick-hints/90-error-in-opening-vxpbx-cli-resource-bundle.html
02-03-2014 09:35 AM
Thank you!
02-04-2014 12:27 AM
No, it's different.
Tthe error is:
The pbx_exchange daemon is not currently running. It
must be started before NetBackup installation can be continued.
Aborting ...
client_config_failed
I'm trying to start the daemon manually with:
./vxpbx_exchanged start
but the output of the command:
./vxpbx_exchanged status
is:
Symantec Private Branch Exchange is not running
02-04-2014 12:59 AM
Please find us the installation log - it will tell you where the log is created as part of the installation log.
One more thing:
Find out if any other software is using port 1556.
We often see that Oracle dba's assign this port to the Oracle Listener.
If so, they need to change. Symantec has officially registered the 1556 port number for PBX.
02-04-2014 03:36 AM
03-03-2014 11:46 AM
Apologies - we missed your last post...
I see the following in your installation log:
rpm: please use alien to install rpm packages on Debian, if you are really sure use --force-debian switch. See README.Debian for more details.
You never told us what exact Linux version is on the Client?
Seems to be some version of Debian GNU/Linux, right?
If we look at the OS Compatibility Guide and we go to Client Selections for Backup Policies section, we see that the Client selection for this OS should be Linux,Debian2.6.18.
So go to the Linux folder under /usr/openv/netbackup/client on the master and see if you have a folder for this client type. Check contents of folder. What is in 'version' file?