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Issue on Backup

vidhya_B
Level 4

Hi all,

 

My backup was in queue for a long time. I am working on command line.

Using bpadm command, I Checked the policy details and storage information.

Please find the policy details below.

        Policy:         unix_passwd_change
        Modify Policy Attributes (<ESC> to quit)
        -----------------------------------------
  1) Policy Type/subtype                     : Standard
  2) Active                                  : Yes
  3) Collect True Image Recovery Information : No
  4) Cross mount points                      : No
  5) Follow NFS mounts                       : No
  6) Client Compression                      : No
  7) Client encryption                       : No
  8) Allow multiple data streams             : No
 --) Collect disaster recovery information   : No
 --) Collect BMR information                 : No
 11) Maximum number of jobs per policy       : Unlimited
 12) Required storage unit                   : passwd_stu1
 13) Volume pool                             : NetBackup
 14) Server group                            : *ANY*
 --) Granular Restore                        : No
 16) Keyword                                 :
 17) Priority as compared to other policies  : 0
 18) Take checkpoints                        : No

 19) Set Policy Attributes for Snapshot Client.

When I tried to check the storage info, I got the following error message.

Could not read storage unit list, VxSS authorization failed (118)

Kindly help me on this.

11 REPLIES 11

Marcinn
Level 3

Hi, have you checked available drives? which version of NB are u using?

RiaanBadenhorst
Level 6
Partner    VIP    Accredited Certified

Seems like you've not authenticated to VxSS using bpnbat -login.

 

Try running bpstulist from CLI and see if you get the same error.

vidhya_B
Level 4

Hi,

>have you checked available drives? which version of NB are u using?

We are storing it locally. I am using netbackup 6.5.4.

>Try running bpstulist from CLI and see if you get the same error.

I am getting the same error.

root-/>bpstulist
VxSS authorization failed - VxSS access denied(3000007)

>Seems like you've not authenticated to VxSS using bpnbat -login.

Please tell me how to do this.

Thanks in Advance!!!


 

RiaanBadenhorst
Level 6
Partner    VIP    Accredited Certified

Hi,

 

Lets just make sure VxSS if configured before we go any further.

 

Check if USE_VXSS= is set to PROHIBITED or AUTOMATIC

 

You can find this in the bp.conf on UNIX or Registry on Windows.

vidhya_B
Level 4

Hi,

Please find the bp.conf file.

SERVER = HPtestsvr
CLIENT_NAME = HPtestsvr
EMMSERVER = HPtestsvr
VXDBMS_NB_DATA = /usr/openv/db/data
AUTHORIZATION_SERVICES = HPtestsvr

 

But , earlier I was able to take backup using this server.

Please help.

watsons
Level 6

Seems USE_VXSS entry does not exist in your bp.conf , I assume that's master server.

Can you do /usr/openv/netbackup/bin/bpnbat -login?

When running that command, you will be asked to keyin your authentication info. If you don't know the info, you probably need to talk to your root user or NBU main admin (whoever setup the VxSS for this server) to get those info. 

We won't be able to tell what happen until you can login and run with another bpadm to see if issue persists.

vidhya_B
Level 4

Hi,

HPtestsvr:root-/>/usr/openv/netbackup/bin/bpnbat -login
Authentication Broker:
Authentication port [0 is default]:
Authentication type (NIS, NISPLUS, WINDOWS, vx, unixpwd):
The input data was bad

What should i give for this?

Kindly help me with this. Thanks in Advance!!!

RiaanBadenhorst
Level 6
Partner    VIP    Accredited Certified

Is what you pasted from the master server, or a (SAN) media server?

watsons
Level 6

That's what I told you earlier.. if you do not know what to put there, you need to ask your admin. We won't know your NBAC environment and setup. Your admin should know.

"When running that command, you will be asked to keyin your authentication info. If you don't know the info, you probably need to talk to your root user or NBU main admin (whoever setup the VxSS for this server) to get those info." 

vidhya_B
Level 4

Hi,

I am the admin. I dono where can i find it exactly.

Kindly help.

RiaanBadenhorst
Level 6
Partner    VIP    Accredited Certified

Hi,

 

Uncomment AUTHORIZATION_SERVICES = HPtestsvr from bp.conf, stop and start the services.