Looking for a solution on Restore abortion Error (2826)

[dkaploun]

Hello everyone!

I'm restoring an Exchange 2003 Recovery Storage Group and looking for a solution on Restore abortion Error (2826)

for NetBackup Client 7.1.0.3 / Win Server 2008 R2 (x64)

Please let me know if someone has any ideas on how I can fix it.

Any suggestions and comments will be highly appreciated.

Thank everyone in advance! 

 Dimitri

Here is my log below:

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13:32:22 05/03/2012: Restore Started

13:32:27 (23639.xxx) Restore job id 23639 will require 1 image.

13:32:27 (23639.xxx) Media id 000827 is needed for the restore.

...........................

13:32:27 (23639.xxx) Media id 000749 is needed for the restore.

13:33:02 (23639.001) Restoring from copy 1 of image created 08/11/2009 4:36:17 AM

13:33:07 (23639.001) INF - If Media id 000827 is not in a robotic library administrative interaction may be required to satisfy this mount request.

13:33:12 (23639.001) INF - Waiting for mount of media id 000827 on server abc01 for reading.

13:33:51 (23639.001) INF - Waiting for positioning of media id 000827 on server abc01 for reading.

13:33:54 (23639.001) INF - Beginning restore from server abc01 to client SERVER1.

13:33:57 (23639.001) TAR - Microsoft Information Store:\MAIN\HR

13:33:57 (23639.001) (23639.001) ERR - Aborting restore. Unable to create object for restore: Microsoft Information Store:\MAIN\HR (BEDS 0x2000FE1B: FS_NO_MORE_DLE).

15:20:01 (23639.001) INF - If Media id 000862 is not in a robotic library administrative interaction may be required to satisfy this mount request.

15:20:06 (23639.001) INF - Waiting for mount of media id 000862 on server abc01 for reading.

15:21:29 (23639.001) INF - Waiting for positioning of media id 000862 on server abc01 for reading.

15:21:32 (23639.001) INF - Continuing restore from server abc01 to client SERVER1.

............................................

23:07:21 (23639.001) INF - Continuing restore from server abc01 to client SERVER1.

00:50:46 (23639.001) TAR - Microsoft Information Store:\Main\Log files_1257683777

00:50:46 (23639.001) (23639.001) ERR - Aborting restore. Unable to create object for restore: Microsoft Information Store:\Main\Log files_1257683777 (BEDS 0x2000FE1B: FS_NO_MORE_DLE).

00:57:52 (23639.001) (23639.001) INF - Commit is set, but no log files are included in this restore request. Log files are required to perform Exchange database recovery.

00:57:52 (23639.001) (23639.001) WRN - You must restore the logs from the last backup set for Microsoft Information Store:\Main\ by itself for proper recovery.

00:57:52 (23639.001) (23639.001) INF - TAR EXITING WITH STATUS = 5

00:57:52 (23639.001) (23639.001) INF - TAR RESTORED 0 OF 2 FILES SUCCESSFULLY

00:57:52 (23639.001) (23639.001) INF - TAR KEPT 0 EXISTING FILES

00:57:52 (23639.001) (23639.001) INF - TAR PARTIALLY RESTORED 0 FILES

00:57:53 (23639.001) Status of restore from copy 1 of image created 08/11/2009 4:36:17 AM = tar did not find all the files to be restored

00:57:53 INF - Server status = 2826

00:57:53 (23639.xxx) INF - Status = invalid error number.

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END

[Nicolai]

Thread at Connect:

https://www-secure.symantec.com/connect/forums/unable-restore-exchange-2003-mailbox-store

and a Symc T/N, it mentions the same error message as you see. 

Restore of MS Exchange 2007 DB stream backups to RSG failed with error: "BEDS 0x2000FE1B: FS_NO_MORE_DLE" shown in the tar log and exits with status code 5

http://www.symantec.com/docs/TECH65789

[Marianne]

Please ensure that you follow steps in this TN to restore to Recovery Storage Group: http://www.symantec.com/docs/TECH45815

[dkaploun]

Thank you very much Marianne,

This morning I finished my second attempt to restore RSG using TECH45815 and now I have the something different:

----------------------------------

23:20:34 06/03/2012: Restore Started

23:20:38 (23989.xxx) Media id 000173 is needed for the restore.

23:20:38 (23989.xxx) Media id 000171 is needed for the restore.

- - - - -

23:20:38 (23989.xxx) Media id 000656 is needed for the restore.

23:20:38 (23989.xxx) Media id 000287 is needed for the restore.

23:20:48 (23989.001) Restoring from copy 1 of image created 07/11/2008 7:03:58 PM

23:20:59 (23989.001) INF - If Media id 000831 is not in a robotic library administrative interaction may be required to satisfy this mount request.

23:21:05 (23989.001) INF - Waiting for mount of media id 000831 on server abc01 for reading.

23:21:56 (23989.001) INF - Waiting for positioning of media id 000831 on server abc01 for reading.

23:21:58 (23989.001) INF - Beginning restore from server abc01 to client SERVER1.

23:22:00 (23989.001) TAR - Microsoft Information Store:\Main Group\HRGroup

23:22:00 (23989.001) (23989.001) INF - Restoring Exchange ESE object R:\FirstStorageGroup\HRGroup.edb

01:11:39 (23989.001) INF - If Media id 000843 is not in a robotic library administrative interaction may be required to satisfy this mount request.

01:12:58 (23989.001) INF - Waiting for mount of media id 000843 on server abc01 for reading.

01:13:49 (23989.001) INF - Waiting for positioning of media id 000843 on server abc01 for reading.

01:13:51 (23989.001) INF - Continuing restore from server abc01 to client SERVER1.

01:34:17 (23989.001) (23989.001) INF - Restoring Exchange ESE object R:\MainGroup\HRGroup.stm

02:05:47 (23989.001) (23989.001) INF - Commit is set, but no log files are included in this restore request. Log files are required to perform Exchange database recovery.

02:05:47 (23989.001) (23989.001) INF - TAR EXITING WITH STATUS = 0

02:05:47 (23989.001) (23989.001) INF - TAR RESTORED 1 OF 1 FILES SUCCESSFULLY

02:05:47 (23989.001) (23989.001) INF - TAR KEPT 0 EXISTING FILES

02:05:47 (23989.001) (23989.001) INF - TAR PARTIALLY RESTORED 0 FILES

02:05:48 (23989.001) Status of restore from copy 1 of image created 07/11/2008 7:03:58 PM = the requested operation was successfully completed

02:05:48 (23989.002) Restoring from copy 1 of image created 07/11/2008 7:03:59 PM

02:06:00 (23989.002) INF - If Media id 000070 is not in a robotic library administrative interaction may be required to satisfy this mount request.

02:08:03 (23989.002) INF - Waiting for mount of media id 000070 on server abc01 for reading.

02:08:54 (23989.002) INF - Waiting for positioning of media id 000070 on server abc01 for reading.

02:08:56 (23989.002) INF - Beginning restore from server spvannbme01 to client SERVER1.

02:11:58 (23989.002) TAR - Microsoft Information Store:\Construction\Log files_1226113439

02:11:58 (23989.002) (23989.002) ERR - Aborting restore. Unable to create object for restore: Microsoft Information Store:\Construction\Log files_1226113439 (BEDS 0x2000FE1B: FS_NO_MORE_DLE).

02:13:22 (23989.002) (23989.002) INF - Commit is set, but no log files are included in this restore request. Log files are required to perform Exchange database recovery.

02:13:22 (23989.002) (23989.002) INF - TAR EXITING WITH STATUS = 5

02:13:23 (23989.002) (23989.002) INF - TAR RESTORED 0 OF 1 FILES SUCCESSFULLY

02:13:23 (23989.002) (23989.002) INF - TAR KEPT 0 EXISTING FILES

02:13:23 (23989.002) (23989.002) INF - TAR PARTIALLY RESTORED 0 FILES

02:13:23 (23989.002) Status of restore from copy 1 of image created 07/11/2008 7:03:59 PM = tar did not find all the files to be restored

02:13:23 (23989.003) Restoring from copy 1 of image created 07/11/2008 7:04:01 PM

02:13:34 (23989.003) INF - If Media id 000287 is not in a robotic library administrative interaction may be required to satisfy this mount request.

02:15:15 (23989.003) INF - Waiting for mount of media id 000287 on server abc01 for reading.

02:16:08 (23989.003) INF - Waiting for positioning of media id 000287 on server abc01 for reading.

02:16:10 (23989.003) INF - Beginning restore from server abc01 to client SERVER1.

03:45:18 (23989.003) TAR - Microsoft Information Store:\Other\Log files_1226113441

03:45:18 (23989.003) (23989.003) ERR - Aborting restore. Unable to create object for restore: Microsoft Information Store:\Other\Log files_1226113441 (BEDS 0x2000FE1B: FS_NO_MORE_DLE).

03:46:01 (23989.003) (23989.003) INF - Commit is set, but no log files are included in this restore request. Log files are required to perform Exchange database recovery.

03:46:01 (23989.003) (23989.003) WRN - You must restore the logs from the last backup set for Microsoft Information Store:\First Storage Group\ by itself for proper recovery.

03:46:02 (23989.003) (23989.003) WRN - You must restore the logs from the last backup set for Microsoft Information Store:\Construction\ by itself for proper recovery.

03:46:02 (23989.003) (23989.003) WRN - You must restore the logs from the last backup set for Microsoft Information Store:\Other\ by itself for proper recovery.

03:46:02 (23989.003) (23989.003) INF - TAR EXITING WITH STATUS = 5

03:46:02 (23989.003) (23989.003) INF - TAR RESTORED 0 OF 1 FILES SUCCESSFULLY

03:46:02 (23989.003) (23989.003) INF - TAR KEPT 0 EXISTING FILES

03:46:02 (23989.003) (23989.003) INF - TAR PARTIALLY RESTORED 0 FILES

03:46:02 (23989.003) Status of restore from copy 1 of image created 07/11/2008 7:04:01 PM = tar did not find all the files to be restored

03:46:02 INF - Server status = 1

03:46:02 (23989.xxx) INF - Status = the requested operation was partially successful. 

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Any suggestions will be highly appreciated.

Thank you in advance! 

 Dimitri

[dkaploun]

Hello Nicolai,

Thank you very much for your quick response and links. I will read them carefully! You may also see my last Restore process log in my reply to Marianne.

All the best,

Dimitri

[Marianne]

These logs look like they belong to other Storage Groups and not the one that you are restoring to RSG?

[dkaploun]

Hi Marianne,

Yeah, you are right. I don't have required log files stored in this backup.

Wondering if there is a way to recover this Storage Group without log files at all?

Thank you,

Dimitri

[Marianne]

No idea... maybe Exchange experts using this forum will be able to tell us?
Or else you could try an Exchange forum...

[Mark_Solutions]

I find it strange that you say you do not have the log files for the backup

When you do a full backup of Exchange you do not tell it what to backup up  - it just does it and a full backup should include the databases and log files at the same time - otherwise it should have failed

Double check your BAR GUI for the backup in question - there should be logs files for there - send us a screen shot so that we can see what you see for the restore selections

Thanks