Lotus domino backup - no data are transffered

[Marcelko]

Hello,

backup of lotus domino was working and suddenly one day we have issue, that no data are transffered for lotus full and incremental and transaction logs backup

filesystem backup is working for D:\Lotus\Domino\data and for T:\Logs  (filesytem backup is working for other directories and drives as well)

master redhat 7.5.0.7

client win2k8 7.5.0.7

have somebody any ideas?

[Marianne]

You will need logs to see what exactly is happening.

First log is bpbkar on Notes client with logging level between 1 and 3.
This log will tell us what exactly is collected on the client and sent to media server.
Event Viewer Application log may also help to see what is happening as far as Lotus Notes is concerned.

On media server, helpful logs will be bpbrm and bptm to see if any data or metadata is received.

Please upload logs as File attachments.

[Marcelko]

Hello Marianne,

i am uploading log from bpbkar

which i have only

[Marianne]

Not enough info in level 0 log.

We can see that a backup started and that it seems no data was read or sent on Notes client and that the backup timed out 5 minutes later:

08:47:48.586: [515120.513500] <2> WinMain: DAT - lpCmdLine = '-r 2678400 -ru root -dt 0 -to 1800 -bpstart_time 0 -clnt z1t1brmxvla04bk -class dbl_win_notes_01_1m_dc1_tape_2x -sched auto_log -st FULL -bpstart_to 1800 -bpend_to 1800 -read_to 1800 -ckpt_time 900 -blks_per_buffer 4095 -stream_count 1 -stream_number 1 -jobgrpid 34470 -use_otm -use_ofb -b z1t1brmxvla04bk_1420541639 -kl 28 -ct 25 '

08:52:50.144: [515120.516484] <16> dtcp_write: TCP - failure: send socket (380) (TCP 10053: Software caused connection abort)
08:52:50.144: [515120.516484] <16> dtcp_write: TCP - failure: attempted to send 1 bytes
08:52:50.144: [515120.516484] <16> tar_base::keepaliveThread: INF - keepalive thread abnormal exit :14

The default Client Read Timeout is 300 (5 minutes). The media server will terminate the backup if no data is received within this timeout.

You can increase this timeout, but you need to find out why Notes server is taking so long to collect and send data.

What else is running on the Notes server at this point in time?
You may want to check other software installed here such as Anti Virus s/w.

[Marcelko · Accepted solution]

notes.ini was deleted

now is wokring

thanks for support Marrianne