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Media Manager Killed by Signal (82)

AMY_DPS
Not applicable

For the past few days on a few of my duplication jobs I'm receiving the followin error message: Nothing has changed in my environment so I'm not sure why all of the sudden I'm getting these.  Any help would be appreciated.

10/15/2015 3:04:02 AM - begin Duplicate
10/15/2015 3:04:03 AM - Info bptm(pid=24598) start            
10/15/2015 3:04:03 AM - started process bptm (24598)
10/15/2015 3:04:03 AM - Info bptm(pid=24598) start backup           
10/15/2015 3:04:03 AM - requesting resource NBMASTER1-hcart-robot-tld-0
10/15/2015 3:04:03 AM - granted resource 000160
10/15/2015 3:04:03 AM - granted resource HP.ULTRIUM4-SCSI.002
10/15/2015 3:04:03 AM - granted resource NBMASTER1-hcart-robot-tld-0
10/15/2015 3:04:04 AM - Info bpdm(pid=24616) started            
10/15/2015 3:04:04 AM - started process bpdm (24616)
10/15/2015 3:04:04 AM - Info bpdm(pid=24616) reading backup image          
10/15/2015 3:04:04 AM - Info bpdm(pid=24616) using 30 data buffers         
10/15/2015 3:04:04 AM - Info bptm(pid=24598) Waiting for mount of media id 000160 (copy 2) on server NBMASTER1.detroit.k12.mi.us. 
10/15/2015 3:04:04 AM - started process bptm (24598)
10/15/2015 3:04:04 AM - mounting 000160
10/15/2015 3:04:04 AM - Info bptm(pid=24598) INF - Waiting for mount of media id 000160 on server NBMASTER1.detroit.k12.mi.us for writing.
10/15/2015 3:04:04 AM - Critical bpdm(pid=24616) image open failed: error 2060013: no more entries     
10/15/2015 3:04:06 AM - Error bptm(pid=24598) media manager terminated during mount of media id 000160, possible media mount timeout
10/15/2015 3:04:08 AM - Error bptm(pid=24598) media manager terminated by parent process       
10/15/2015 3:04:08 AM - Error bpduplicate(pid=24583) host NBMASTER1.detroit.k12.mi.us backup id CM-SU01_1443823209 read failed, media open error (83).  
10/15/2015 3:04:08 AM - Error bpduplicate(pid=24583) host NBMASTER1.detroit.k12.mi.us backupid CM-SU01_1443823209 write failed, media manager killed by signal (82). 
10/15/2015 3:04:08 AM - Error bpduplicate(pid=24583) Duplicate of backupid CM-SU01_1443823209 failed, media manager killed by signal (82).  
10/15/2015 3:04:08 AM - Error bpduplicate(pid=24583) Status = no images were successfully processed.      
10/15/2015 3:04:08 AM - end Duplicate; elapsed time: 00:00:06
no images were successfully processed(191)

2 REPLIES 2

RiaanBadenhorst
Level 6
Partner    VIP    Accredited Certified

Hi,

 

Please check the bpdm log on the media server in question. You might need to increase the logging to verbose = 5

 

10/15/2015 3:04:04 AM - Critical bpdm(pid=24616) image open failed: error 2060013: no more entries

Marianne
Level 6
Partner    VIP    Accredited Certified
I agree with Riaan - there seems to be an issue with the source image on disk. Try to run bpverify on this image. Or try to restore something from the disk image.