08-22-2011 10:17 PM
The media server hangs when backup job running erveryday. The backup job is backup OS.How to troubleshooting?
08-23-2011 12:13 AM
nick,
Need more information. What OS is the media server, what version of NetBackup? Has this always happened? All backups to this media server result in it hanging? What type of backup - filesystem, database, snapshot?
08-23-2011 12:35 AM
Media Server OS :suse10sp2. NBU version:7.0.1
It happened everyday.But it's ok when I manually backup.
Backup OS use BMR.
08-23-2011 12:41 AM
Everyday backup job is running at 0:00. The server hung at about 0:10 or 1:00. No any error logs .When it hang you can not login on. But pinging is OK.
08-23-2011 02:11 AM
"But it's ok when I manually backup." Is the manual backup with or without BMR? What happens if you run a backup without BMR?
What NBU logs are enabled on the media server?
Anything useful in /var/log/messages?
What other processes are running on the media server at or shortly after midnight?
08-23-2011 03:31 AM
Manual backup with BMR.
There's no useful log in /var/log/messges and /usr/openv/logs.
There are no other processes running all day except NETBACKUP.
08-23-2011 03:42 AM
Enable the following logs in /usr/openv/netbackup/logs (create directories):
bpcd
bpbkar
bptm
bpbrm