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NB 6.5 : can't find any media device attached to host?

rico78
Not applicable

Hi Folks,

 

I've got a solaris 5.10 server with a HP tape library  (Model MSL2024 1 LTO-4 Ultrium 1760 SAS Tape Library AK378A) connected to it by SAS.

I'm running Netbackup 6.5 on the solaris server, but from the netbackup java console, I CAN'T find the media device attached to the host through the device Configuration Wizard.

Did I forget to configure something? Is HP tape libray need to be manually added to the netbackup configuration.

 

When running HP Libray Tape Tool, when I run a hardware scan, the drive is been detected; and get the information out of it:

Libraries/Autoloaders:


Processors/Enclosures:

Drives:
   1 HP Ultrium 4-SCSI (Address: 0.1.0[st@1,0-/dev/rmt/0])

===============================================

Main > Drive Information >
--------------------------------------------------------------------------------------------------------------------------------------------------
The following is identity information for the selected device. You can use commands to select functionality to perform on this device.

Product ID                      : Ultrium 4-SCSI
Drive Technology             : LTO
Mech. Serial Number       : HU194XXXX
Firmware Rev                  : U51W/MSL G3 Series SAS
Target ID                        : 1
Target LUN                     : 0
OBDR Capability             : Not Supported
WORM Capability            : Supported

 

As I used to work with NB under windows, I'm not quite familiar under solaris so any help will be welcomed !

 

Thanks

 

3 REPLIES 3

Will_Restore
Level 6

check the messages file and run sgcan

gustav
Level 5

I've seen this on Solaris

You need to rebuld the sg Driver

Follow these technotes

 

http://www.symantec.com/business/support/index?page=content&id=TECH63095

 

http://www.symantec.com/business/support/index?page=content&id=TECH31047

Will_Restore
Level 6

any luck rico?