09-19-2014 03:11 PM
I just did a fresh NBU 7.5 install for a Master server on RHEL 6. I'm trying to patch the server to 7.5.0.4 but the tar file appears to be missing a binary file.
NB_CLT_7.5.0.4.tar from http://www.symantec.com/business/support/index?page=content&id=TECH194115 (3 split files)
I combine the 3 split files and run the tar command to extract the files. I run NB_update.install script, but it kicks back an error message "ERROR: Missing required files in [current directory]: VrtsNB_7.5.0.4.preuninstall. Viewing the contents of the tar file confirms that VrtsNB_7.5.0.4preuninstall does not exist in the tar.
Is this just a generic file that I could grab and use from a similar system/server's set of patch files?
Solved! Go to Solution.
09-20-2014 01:59 AM
09-19-2014 10:33 PM
Did you confirm that the checksum of each split-file and the combined file was correct?
09-19-2014 10:48 PM
VrtsNB_7.5.0.4.preuninstall. is apprears to be server path, so does the client patch successfully compleated.. before it gives the error?
show us the all files that you have in current install directory.
09-20-2014 01:59 AM
09-22-2014 01:00 PM
Good catch- the third file (3of3) checksum didn't match. Re-downloading now and trying again. Will let you know how it goes. Thanks!
09-22-2014 03:17 PM
I re-downloaded the file 3of3 and the checksum matched. After combining the files, the combined file checksum matched, but the VrtsNB_7.5.0.4.preuninstall file is still missing:
[root@rhel_NBU NB_CLT_7.5.0.4]# tar -xvf NB_CLT_7.5.0.4.tar
NB_update.install
VrtsNB_CLT_7.5.0.4.README
VrtsNB_CLT_7.5.0.4.postinstall
VrtsNB_CLT_7.5.0.4.postuninstall
VrtsNB_CLT_7.5.0.4.preinstall
VrtsNB_CLT_7.5.0.4.HP-UX-IA64.tar.gz
VrtsNB_CLT_7.5.0.4.HP9000-800.tar.gz
VrtsNB_CLT_7.5.0.4.INTEL.tar.gz
VrtsNB_CLT_7.5.0.4.Linux-IA64.tar.gz
VrtsNB_CLT_7.5.0.4.Linux.tar.gz
VrtsNB_CLT_7.5.0.4.MACINTOSH.tar.gz
VrtsNB_CLT_7.5.0.4.RS6000.tar.gz
VrtsNB_CLT_7.5.0.4.Solaris.tar.gz
[root@rhel_NBU NB_CLT_7.5.0.4]# ./NB_update.install
ERROR: Missing required files in /netbackup/NB_CLT_7.5.0.4:
VrtsNB_7.5.0.4.README
VrtsNB_7.5.0.4.postinstall
VrtsNB_7.5.0.4.postuninstall
VrtsNB_7.5.0.4.preinstall
VrtsNB_7.5.0.4.preuninstall
I have to rename the other files, but the VrtsNB_7.5.0.4.preuninstall doesn't exist.
09-23-2014 10:08 AM
The patch doesn't complete. It gives the error message as soon as I run NB_update.install.
[root@rhel_NBU NB_CLT_7.5.0.4]# pwd
/netbackup/NB_CLT_7.5.0.4
[root@rhel_NBU NB_CLT_7.5.0.4]# ls -l
total 7616752
-rw-r--r--. 1 rckt- domusers 3899753472 Sep 22 21:30 NB_CLT_7.5.0.4.tar
-rwxr-xr-x. 1 root bin 106132 Sep 17 2012 NB_update.install
-rw-r--r--. 1 root bin 356737967 Sep 17 2012 VrtsNB_CLT_7.5.0.4.HP9000-800.tar.gz
-rw-r--r--. 1 root bin 520901048 Sep 17 2012 VrtsNB_CLT_7.5.0.4.HP-UX-IA64.tar.gz
-rw-r--r--. 1 root bin 44687841 Sep 17 2012 VrtsNB_CLT_7.5.0.4.INTEL.tar.gz
-rw-r--r--. 1 root bin 334631719 Sep 17 2012 VrtsNB_CLT_7.5.0.4.Linux-IA64.tar.gz
-rw-r--r--. 1 root bin 1413712387 Sep 17 2012 VrtsNB_CLT_7.5.0.4.Linux.tar.gz
-rw-r--r--. 1 root bin 39694090 Sep 17 2012 VrtsNB_CLT_7.5.0.4.MACINTOSH.tar.gz
-rwxr-xr-x. 1 root bin 33965 Sep 17 2012 VrtsNB_CLT_7.5.0.4.postinstall
-rwxr-xr-x. 1 root bin 33965 Sep 17 2012 VrtsNB_CLT_7.5.0.4.postuninstall
-rwxr-xr-x. 1 root bin 33965 Sep 17 2012 VrtsNB_CLT_7.5.0.4.preinstall
-rw-r--r--. 1 root bin 9298 Sep 17 2012 VrtsNB_CLT_7.5.0.4.README
-rw-r--r--. 1 root bin 601977729 Sep 17 2012 VrtsNB_CLT_7.5.0.4.RS6000.tar.gz
-rw-r--r--. 1 root bin 587182521 Sep 17 2012 VrtsNB_CLT_7.5.0.4.Solaris.tar.gz
09-29-2014 02:57 PM
Not sure if this is still an issue or not, but Amol nailed it. You need to also download and unpack the server patch to the same directory the client patch is in. I believe the one you need is this one:
09-29-2014 04:37 PM
Thanks Amol! Gonna give it a try now. I'll let you know how it goes.
09-30-2014 10:55 AM
Thanks Chris and Amol! The install is running right now and is going smoothly. Thanks again.