04-11-2012 12:28 PM
Hi All,
I am creating this forum for NDMP related backup issue.
If any forum already created for this , kindly share the link.
Master Server :- Solaris 10
NBU Version :- 6.5.4
NDMP Backup issue :-
=================
We are taking the NDMP backup since long time. But recently backup has failing with 84 Status (details as follows) ,,,,
There are 3 NDMP boxes are having same issue with same error.
04/07/2012 18:13:07 - Error ndmpagent (pid=21542) MOVER_HALTED media write error - reason = 5 (NDMP_MOVER_HALT_MEDIA_ERROR)
04/07/2012 18:13:07 - Error ndmpagent (pid=21542) NDMP backup failed, path = /__VOLUME__/Treasury_Operation
04/07/2012 18:13:07 - Error bptm (pid=21545) cannot write image to media id DD0044, drive index 22, NDMP_HALT_MEDIA_ERROR occurred
04/07/2012 18:13:13 - end writing; write time: 3:08:27
media write error (84)
04/07/2012 19:15:15 - Error ndmpagent (pid=11380) MOVER_HALTED media write error - reason = 5 (NDMP_MOVER_HALT_MEDIA_ERROR)
04/07/2012 19:15:16 - Error ndmpagent (pid=11380) NDMP backup failed, path = /__VOLUME__/FS1-KM/
04/07/2012 19:15:16 - Error bptm (pid=11389) cannot write image to media id DW0087, drive index 22, NDMP_HALT_MEDIA_ERROR occurred
04/07/2012 19:15:21 - end writing; write time: 0:14:43
media write error (84)
04/10/2012 03:55:44 - Error ndmpagent (pid=6515) MOVER_HALTED media write error - reason = 5 (NDMP_MOVER_HALT_MEDIA_ERROR)
04/10/2012 03:55:44 - Error ndmpagent (pid=6515) NDMP backup failed, path = /__VOLUME__/FS1-BH
04/10/2012 03:55:44 - Error bptm (pid=6516) cannot write image to media id DW0077, drive index 23, NDMP_HALT_MEDIA_ERROR occurred
04/10/2012 03:55:50 - end writing; write time: 4:12:56
media write error (84)
04/11/2012 12:33:10 - Error bptm (pid=18076) write error on media id 290428, drive index 16, writing header block, I/O error
04/11/2012 12:33:12 - Error ndmpagent (pid=18074) NDMP backup failed, path = UNKNOWN
04/11/2012 12:33:11 - end writing
media write error (84)
Above are the three error snapshot for three different NDMP.
We have also tried this backups on different ways.
form media server and also direct from NDMP server.
We have got below error when we tried direct(from NDMP Server ) method.
04/07/2012 13:44:17 - Error bptm (pid=3556) FREEZING media id DM0102, External event caused rewind during write, all data on media is lost
04/07/2012 13:44:20 - Error ndmpagent (pid=3551) Connection was closed but has not yet been destroyed.
04/07/2012 13:44:20 - Error ndmpagent (pid=3551) Connection was closed but has not yet been destroyed.
04/07/2012 13:44:20 - Error ndmpagent (pid=3551) MoverGetState called with no session
04/07/2012 13:44:20 - Error ndmpagent (pid=3551) NDMP backup failed, path = /__VOLUME__/FS2-CHAND/
04/07/2012 13:44:20 - Error ndmpagent (pid=3551) Connection was closed but has not yet been destroyed.
04/07/2012 13:44:19 - end writing; write time: 8:53:40
04/07/2012 13:44:20 - Error ndmpagent (pid=3551) Connection was closed but has not yet been destroyed.
04/07/2012 13:44:21 - Error ndmpagent (pid=3551) Connection was closed but has not yet been destroyed.
04/07/2012 13:44:21 - Error ndmpagent (pid=3551) MoverGetState called with no session
04/07/2012 13:44:21 - Error ndmpagent (pid=3551) Connection was closed but has not yet been destroyed.
04/07/2012 13:44:21 - Error ndmpagent (pid=3551) Connection was closed but has not yet been destroyed.
04/07/2012 13:44:21 - Error ndmpagent (pid=3551) MoverGetState called with no session
04/07/2012 13:44:21 - Error ndmpagent (pid=3551) NDMP backup failed, path = /__VOLUME__/FS2-CHAND/
04/07/2012 13:44:22 - Error ndmpagent (pid=3551) Connection was closed but has not yet been destroyed.
04/07/2012 13:44:22 - Error ndmpagent (pid=3551) Connection was closed but has not yet been destroyed.
04/07/2012 13:44:22 - Error ndmpagent (pid=3551) Connection was closed but has not yet been destroyed.
04/07/2012 13:44:22 - Error ndmpagent (pid=3551) MoverGetState called with no session
04/07/2012 13:44:22 - Error ndmpagent (pid=3551) Connection was closed but has not yet been destroyed.
media write error (84)
Kindly tell us that is it issue with NDMP file system or with Drive(Library) or anything else..
Kindly help us to solve this issue,
Any logs required , kindly share.
Regds,
Sagar
04-11-2012 01:13 PM
Insure all Network Appliance hosts have the following setting when drives are shared.
> options tape.reservation scsi
Article URL http://www.symantec.com/docs/TECH1477
05-11-2012 12:17 PM
Hi ,,
We have hitachi storage, for that we can use this same command.
Regds,
Sagar
05-13-2012 11:11 PM
to what wr has mentioned, check the Hitachi system logs as well for any errors (for local NDMP backups). For remote NDMP backups (backups to a media manager storage unit) the bptm log and the messages file from the media server will be helpful.
07-12-2012 10:25 PM
Hi All,
applogise for late reply ,
As i was little busy in activites on site.
This issue is still persist and we are following up with vendor for the same but no solution till now.