NDMP restore is successfull but nothing has restored in destination

[ashok_veritas]

Hi 

We are facing an NDMP restore issue(NBU version 6..5.5)

NDMP restore is getting successfull from Netbackup side but the destination folder is empty.

Activity monitor detailed status.

08:18:20 2/4/2014: Restore Started

08:18:21 (751381.xxx) Media id A00573 is needed for the restore.

08:18:21 (751381.xxx) Media id A00588 is needed for the restore.

08:18:21 (751381.xxx) Media id A00444 is needed for the restore.

08:18:21 (751381.xxx) Media id A00500 is needed for the restore.

08:18:21 (751381.xxx) Media id A00515 is needed for the restore.

08:18:21 (751381.xxx) Media id A00829 is needed for the restore.

08:18:23 (751381.001) Restoring from image created 11/1/2013 5:30:04 PM

08:18:36 (751381.001) INF - If Media id A00588 is not in a robotic library administrative interaction may be required to satisfy this mount request.

08:18:45 (751381.001) INF - Waiting for mount of media id A00588 on server cbnbmed01 for reading.

08:19:26 (751381.001) INF - Waiting for positioning of media id A00588 on server cbnbmed01 for reading.

08:20:01 (751381.001) INF - Beginning restore from server cbnbmed01 to client cbshare01.

08:20:07 (751381.001) INF - Restoring NDMP files from /vol/bcbcifsnr004vols002/Information_Systems/IT Solutions/ to [See line below]

08:20:10 (751381.001) INF - Restoring NDMP files from [See line above] to /vol/bcbcifsnr004vols002/Information_Systems/Rest

08:20:14 (751381.001) DAR enabled

08:20:16 (751381.001) Restoring Information_Systems/IT Solutions/ to /vol/bcbcifsnr004vols002/Information_Systems/Rest

09:14:43 (751381.001) INF - If Media id A00444 is not in a robotic library administrative interaction may be required to satisfy this mount request.

09:14:52 (751381.001) INF - Waiting for mount of media id A00444 on server cbnbmed01 for reading.

09:15:32 (751381.001) INF - Waiting for positioning of media id A00444 on server cbnbmed01 for reading.

09:15:35 (751381.001) INF - Continuing restore from server cbnbmed01 to client cbshare01.

10:03:31 (751381.001) INF - If Media id A00500 is not in a robotic library administrative interaction may be required to satisfy this mount request.

10:03:40 (751381.001) INF - Waiting for mount of media id A00500 on server cbnbmed01 for reading.

10:04:23 (751381.001) INF - Waiting for positioning of media id A00500 on server cbnbmed01 for reading.

10:04:26 (751381.001) INF - Continuing restore from server cbnbmed01 to client cbshare01.

10:38:58 (751381.001) /vol/bcbcifsnr004vols002/Information_Systems/IT Solutions/

10:39:23 (751381.001) Status of restore from image created 11/1/2013 5:30:04 PM = the requested operation was successfully completed

10:39:23 (751381.xxx) INF - Status = the requested operation was successfully completed.

Any quick help is much appreciated.

Thank you.

Regards,

Ashok

[sri_vani]

Hello Ashok

Most probably It is due to filer OS space issue.

Please verify whther do you have sufficient space availble or not and go thru the below similar ref link:

https://www-secure.symantec.com/connect/forums/ndmp-restore-successful-no-files-restored

If it is nt space issue please let us know more details like how you are performing the restore... are you restoring to same path/diff path...ndmp device typ n version etc

[ontherocks]

Disable the DAR and perform the restore again,

[mnolan]

Are you viewing the restore via a CIFS share? If so, permissions may be preventing you from seeing the files or where the share is actually located is not where you restored. Both of which can be verified from filer itself.

I am unaware of any 6.5.5 defects that would cause this to happen, I will double check when I am in the office tomorrow.