Hi,
I am using NBU 7.6.0.4 and I configured KMS on the master server with the help of this manual: https://www.veritas.com/support/en_US/article.TECH67972.
Backup images created for the ENCR volume pool were ok ( I can see the encryption tag) but when I am trying to use the backup image for a BMR restore, the restore failed with the following error message:
"Unable to determine encryption version on client xxx"
Does someone know how to solve this error message?
Complete restore log:
26.11.2015 13:07:40 - begin Restore
26.11.2015 13:08:07 - number of images required: 1
26.11.2015 13:08:08 - media needed: G045L5
26.11.2015 13:08:43 - restoring from image Server_to_be_restored_1448465601
26.11.2015 13:09:08 - Info bpbrm (pid=3716) Server_to_be_restored is the host to restore to
26.11.2015 13:09:32 - Error bpbrm (pid=3716) Unable to determine encryption version on client Server_to_be_restored
26.11.2015 13:09:33 - Info bpbrm (pid=3716) telling media manager to start restore on client
26.11.2015 13:10:10 - Info bpbrm (pid=852) Server_to_be_restored is the host to restore to
26.11.2015 13:10:09 - requesting resource G045L5
26.11.2015 13:10:09 - awaiting resource G045L5. Waiting for resources.
Reason: Media is in use, Media server: N/A,
Robot Type(Number): NONE(0), Media ID: G045L5, Drive Name: N/A,
Volume Pool: N/A, Storage Unit: N/A, Drive Scan Host: N/A,
Disk Pool: N/A, Disk Volume: N/A
26.11.2015 13:10:34 - Error bpbrm (pid=852) Unable to determine encryption version on client Server_to_be_restored
26.11.2015 13:10:34 - connecting
26.11.2015 13:10:43 - Info bptm (pid=2368) Waiting for mount of media id G045L5 (copy 1) on server Media_server.
26.11.2015 13:10:43 - started process bptm (pid=2368)
26.11.2015 13:10:43 - mounting G045L5
26.11.2015 13:10:43 - granted resource G045L5
26.11.2015 13:10:43 - granted resource IBM.ULT3580-HH5.002
26.11.2015 13:10:56 - Info bpbrm (pid=852) start tar32 on client
26.11.2015 13:10:59 - Info tar32 (pid=1892) Restore started.
26.11.2015 13:10:59 - connected; connect time: 0:00:00
26.11.2015 13:11:06 - Info bptm (pid=2368) INF - Waiting for mount of media id G045L5 on server Media_server for reading.
26.11.2015 13:11:51 - mounted G045L5; mount time: 0:01:08
26.11.2015 13:11:51 - Info bptm (pid=2368) G045L5
26.11.2015 13:12:16 - Info bptm (pid=2368) INF - Waiting for positioning of media id G045L5 on server Media_server for reading.
26.11.2015 13:12:16 - positioning G045L5 to file 1
26.11.2015 13:12:16 - positioned G045L5; position time: 0:00:00
26.11.2015 13:13:58 - begin reading
26.11.2015 13:14:23 - Critical bpbrm (pid=852) from client Server_to_be_restored: FTL - tar received an invalid archive
26.11.2015 13:14:23 - Error bptm (pid=2452) cannot write data to socket, 10054
26.11.2015 13:14:23 - Info tar32 (pid=1892) done. status: 13
26.11.2015 13:14:23 - Info tar32 (pid=1892) done. status: 13 - file read failed
26.11.2015 13:14:23 - Info bpbrm (pid=3716) child done, status 13
26.11.2015 13:14:23 - Info bpbrm (pid=3716) sending message to media manager: STOP RESTORE Server_to_be_restored_1448465601
26.11.2015 13:14:46 - Error bptm (pid=2452) The following files/folders were not restored:
26.11.2015 13:14:47 - Error bptm (pid=2452) UTF - /C/7.1.1.0-TIV-TSMBAC-WinX64.exe
26.11.2015 13:14:47 - Error bptm (pid=2452) UTF - /C/BOOTSECT.BAK
26.11.2015 13:14:47 - Error bptm (pid=2452) UTF - /C/SEPCustom.log
26.11.2015 13:14:48 - Error bptm (pid=2452) UTF - /C/Twinkit_Windows_v1.3.zip
26.11.2015 13:14:48 - Error bptm (pid=2452) UTF - /C/abc_abc.txt
26.11.2015 13:14:48 - Error bptm (pid=2452) UTF - /C/check_log.ps1
26.11.2015 13:14:49 - Error bptm (pid=2452) UTF - /C/check_network_adapter.ps1
26.11.2015 13:14:49 - Error bptm (pid=2452) UTF - /C/create_month_log.ps1
26.11.2015 13:14:49 - Error bptm (pid=2452) UTF - /C/image_script.ps1
26.11.2015 13:14:50 - Error bptm (pid=2452) UTF - /C/java0.log
26.11.2015 13:14:50 - Error bptm (pid=2452) more than 10 files were not restored, remaining ones are shown in the progress log.
26.11.2015 13:15:24 - Info bpbrm (pid=3716) media manager for backup id Server_to_be_restored_1448465601 exited with status 150: termination requested by administrator
26.11.2015 13:15:48 - Warning bprd (pid=3128) Restore must be resumed prior to first image expiration on 12/2/2015 4:33:21 PM
26.11.2015 13:15:48 - end Restore; elapsed time 0:08:08
socket write failed (24)
