02-18-2013 08:22 AM
Grettings,
Im installing NBU on a Solaris environment with a SAS2 library, in the OS i can see with no problems the library
and when im looking for the robot it look's like this:
But when i use the wizard from NBU i got an empty list in the devices:
I followed this TECHNOTE:
http://www.symantec.com/docs/TECH201110
Solved! Go to Solution.
02-26-2013 05:35 AM
in the latest release there is the solution for this issue
here is the link to download:
http://www.symantec.com/business/support/index?page=content&id=TECH199238
Regards
Alejandro P.
02-18-2013 10:30 AM
Have you tried to rebuild NBU sg driver?
Please have a look at this discussion for steps to rebuild sg driver:
https://www-secure.symantec.com/connect/forums/solaris-111-sas-lto6-neo-400s-library-can-not-bring-n...
If it still does not work, find out if SAS card is a 6 GB card. As per the Solution of above thread, problem is with 6 GB card that does not allow NBU sg driver to load as well.
Until such time as SUN/Oracle can fix this issue, these cards cannot be used with NBU and must be replaced with 3 GB card.
02-26-2013 03:22 AM
Hi,
I have alomost same issue. I have Oracle SL150 Tape Library connected through Fiber. I have netbackup 7.5.0.5 installed on Solaris 11.1 (x86). I can see the only Tape Drive and unable to see the robotic (media changer). I have rebuilded sg driver many times ,but no success. some body help in this regard.
Thanks ,
Iqbal
02-26-2013 05:35 AM
in the latest release there is the solution for this issue
here is the link to download:
http://www.symantec.com/business/support/index?page=content&id=TECH199238
Regards
Alejandro P.