NetBackup 7.5 library configuration

[manol4ik]

Grettings,

Im installing NBU on a Solaris environment with a SAS2 library, in the OS i can see with no problems the library

and when im looking for the robot it look's like this:

But when i use the wizard from NBU i got an empty list in the devices:

I followed this TECHNOTE: 

http://www.symantec.com/docs/TECH201110

But the problem persists,

Im with the last version of Solaris, with NBU 7.5 and the library is a Oracle-Sun SL150 SAS2 port

Thanks for the help

[Marianne]

Have you tried to rebuild NBU sg driver?

Please have a look at this discussion for steps to rebuild sg driver:
https://www-secure.symantec.com/connect/forums/solaris-111-sas-lto6-neo-400s-library-can-not-bring-n... 

If it still does not work, find out if SAS card is a 6 GB card. As per the Solution of above thread, problem is with 6 GB card that does not allow NBU sg driver to load as well.
Until such time as SUN/Oracle can fix this issue, these cards cannot be used with NBU and must be replaced with 3 GB card.

[Muhammad_Iqbal_]

Hi,

I have alomost same issue. I have Oracle SL150 Tape Library connected through Fiber. I have netbackup 7.5.0.5 installed on Solaris 11.1 (x86). I can see the only Tape Drive and unable to see the robotic (media changer).  I have rebuilded sg driver many times ,but no success. some body help in this regard.

Thanks ,

Iqbal

[manol4ik · Accepted solution]

in the latest release there is the solution for this issue 

here is the link to download:

http://www.symantec.com/business/support/index?page=content&id=TECH199238

Regards

Alejandro P.