05-16-2010 06:57 PM
05-17-2010 05:30 AM
05-17-2010 07:14 PM
05-17-2010 10:10 PM
05-18-2010 12:33 AM
05-17-2010,15:30:15 : Could not access UpperFilters registry value.
05-17-2010,15:30:15 : If this key does not exist, no need to proceed with additional logic.
05-17-2010,15:30:15 : Entering CallAtPostInstallDll custom action.
05-17-2010,15:30:15 : Post installation steps were successful.
05-17-2010,15:30:15 : Finished with CallAtPostInstallDll custom action.
05-17-2010,15:30:15 : Entering CacheInstallFiles custom action, commit phase.
05-17-2010,15:30:15 : System Error: 5, Access is denied.
05-17-2010,15:30:15 : Could not copy cab file to installer cache directory. See above error. Returning with error.
For the above error seen, I've right-clicked to run as Administrator so I'm surprised to see the access denied error.
05-17-2010,15:30:15 : Action 15:30:15: Rollback. Rolling back action:
05-17-2010,15:30:15 : Configuring VxPBX exchange in MSCS cluster
05-17-2010,15:30:15 : Validating installation status
05-17-2010,15:30:15 : Caching install files
05-17-2010,15:30:15 : Initializing AT registry values
05-17-2010,15:30:15 : Removing VSP entry from UpperFilters registry key
05-17-2010,15:30:15 : Checking for vopie/vnoauth
05-17-2010,15:30:15 : Updating security scripts
05-17-2010,15:30:15 : Installing Add/Remove Programs entries
05-17-2010,15:30:15 : Removing IDR files
05-17-2010,15:30:15 : Registering NetBackup with OpsCenter Server
05-17-2010,15:30:15 : Modifying user permissions
05-17-2010,15:30:15 : Simulating client uninstall
05-17-2010,15:30:15 : Removing obsolete patch information
05-17-2010,15:30:15 : Restarting LTID
05-17-2010,15:30:15 : Registering NBUMigrator
05-17-2010,15:30:15 : Updating existing NetBackup policies with new client type, this might take a few minutes
05-17-2010,15:30:15 : Upgrading NBAC
05-17-2010,15:30:15 : Copying Asset Tag file
05-17-2010,15:30:15 : Upgrading disk storage unit information...
05-17-2010,15:30:15 : Configuring BMR client
05-17-2010,15:30:15 : Starting dependent services of VxPBX exchange
05-17-2010,15:30:15 : Installing windows driver
05-17-2010,15:30:15 : Starting services
05-17-2010,15:30:15 : Starting services
05-17-2010,15:30:15 : MMStartPBXService.B2D5B6C9_4698_42F7_AC9D_955789A69556
05-17-2010,15:30:15 : Starting NetBackup services
05-17-2010,15:30:15 : Executing VM queries
05-17-2010,15:30:15 : Changing NetBackup services to automatic
05-17-2010,15:30:15 : Modifying NetBackup services
05-17-2010,15:30:15 : Enabling session caching
05-17-2010,15:30:15 : Storing license keys
05-17-2010,15:30:15 : Duplicating PDB files
05-17-2010,15:30:15 : Rolling back PDB duplication
05-17-2010,15:30:16 : Entering DuplicatePDBs custom action.
05-17-2010,15:30:16 : Debug symbols not installed. No need to perform logic. Returning from custom action.
05-17-2010,15:30:16 : Duplicating NetBackup files
05-17-2010,15:30:16 : Action 15:30:16: Rollback. Rolling back action:
05-17-2010,15:30:16 : Updating server configuration
05-17-2010,15:30:16 : EMM server processing
05-17-2010,15:30:16 : Updating NetBackup service accounts
05-17-2010,15:30:16 : Creating VxPBX service entry
05-17-2010,15:30:16 : CreatePBXScripts.B2D5B6C9_4698_42F7_AC9D_955789A69556
05-17-2010,15:30:16 : Rolling back VxPBX install
05-17-2010,15:30:21 : RemoveVSPService.28CD2F48_A8BE_47B8_993D_A561E5C484CC
05-17-2010,15:30:21 : Configuring Bare Metal Restore Boot Server
05-17-2010,15:30:21 : Installing services
05-17-2010,15:30:30 : Publishing product information
05-17-2010,15:30:30 : Publishing product features
05-17-2010,15:30:30 : Publishing assembly information
05-17-2010,15:30:30 : Registering product
05-17-2010,15:30:30 : Configuring the Bare Metal Restore Boot Server
05-17-2010,15:30:30 : Registering type libraries
05-17-2010,15:30:30 : Removing user authorization type
05-17-2010,15:30:30 : Writing NetBackup installation type
05-17-2010,15:30:30 : Specifying NetBackup servers
05-17-2010,15:30:30 : Writing NetBackup registry entries
05-17-2010,15:30:30 : Configuring VxUL logging
05-17-2010,15:30:30 : Replacing paths in configuration files
05-17-2010,15:30:30 : Writing system registry values
05-17-2010,15:30:30 : Creating shortcuts
05-17-2010,15:30:30 : Rolling back removal of etc services
05-17-2010,15:30:30 : Entering RemoveEtcServices custom action.
05-17-2010,15:30:30 : Finished with RemoveEtcServices custom action.
05-17-2010,15:30:30 : Copying new files
05-17-2010,15:30:31 : Removing DLLs from application folders
05-17-2010,15:30:31 : Entering DuplicateDLLs custom action, rollback phase.
05-17-2010,15:30:31 : Restoring application DLLs to original NetBackup level as part of rollback.
05-17-2010,15:30:31 : Could not retrieve INSTALLDIR from registry. Returning with error.
05-17-2010,15:30:31 : Rolling back user scripts
05-17-2010,15:30:31 : Entering SaveUserScripts custom action, rollback phase.
05-17-2010,15:30:31 : Could not retrieve CustomActionData MSI property. Returning with error.
05-17-2010,15:30:31 : Saving user scripts
This follow up from the previous. The installer is performing a rollback...probably due to the error earlier?
05-17-2010,15:30:31 : Saving user scripts
05-17-2010,15:30:31 : Creating folders
05-17-2010,15:30:31 : Creating NetBackup Rollback Folders
05-17-2010,15:30:31 : Entering RollbackCreateFolders custom action.
05-17-2010,15:30:31 : Finished with RollbackCreateFolders custom action.
05-17-2010,15:30:31 : Removing files
05-17-2010,15:30:31 : Removing system registry values
05-17-2010,15:30:31 : Removing external services
05-17-2010,15:30:31 : Deleting services
05-17-2010,15:30:31 : Stopping external services
05-17-2010,15:30:31 : Stopping services
05-17-2010,15:30:31 : Updating component registration
05-17-2010,15:30:32 : CacheInstallDirRB.8AB10827_4A87_4CE1_816D_008E23F0F0D0
05-17-2010,15:30:32 : DeleteSharedDllEntry.B2D5B6C9_4698_42F7_AC9D_955789A69556
05-17-2010,15:30:32 : rollbackStartPBXService.B2D5B6C9_4698_42F7_AC9D_955789A69556
05-17-2010,15:30:33 : Taking Backup of old VxPBX
05-17-2010,15:30:33 : UndoBackupMM.B2D5B6C9_4698_42F7_AC9D_955789A69556
05-17-2010,15:30:33 : Terminating VxPBX exchange process
05-17-2010,15:30:33 : Unconfiguring MSCS configuration of VxPBX exchange
05-17-2010,15:30:33 : Action ended 15:30:33: InstallFinalize. Return value 3.
05-17-2010,15:30:33 : Action ended 15:30:33: INSTALL. Return value 3.
More errors...
05-17-2010,15:30:35 : Property(S): Rollback_SaveUserScripts = C:\Program Files\Veritas\
05-17-2010,15:30:35 : Property(S): INSTALLTYPE = NetBackup Client
05-17-2010,15:30:35 : Property(S): Rollback_SetupAddRemovePrograms = {014BC8F3-1FEB-432F-8988-879D952725A2}Symantec NetBackup ClientC:\Program Files\Veritas\
05-17-2010,15:30:35 : Property(S): Deferred_SetupAddRemovePrograms = {014BC8F3-1FEB-432F-8988-879D952725A2}Symantec NetBackup ClientC:\Program Files\Veritas\
05-17-2010,15:30:35 : Property(S): ProductToBeRegistered = 1
05-17-2010,15:30:35 : Property(S): Rollback_ClearAddRemovePrograms = {014BC8F3-1FEB-432F-8988-879D952725A2}Symantec NetBackup ClientC:\Program Files\Veritas\
05-17-2010,15:30:35 : Property(S): Deferred_ClearAddRemovePrograms = {014BC8F3-1FEB-432F-8988-879D952725A2}Symantec NetBackup ClientC:\Program Files\Veritas\
05-17-2010,15:30:35 : Action ended 15:30:35: INSTALL. Return value 3.
And this is the final error thrown.
Besides the access is denied, everything else don't make much sense to me. In addition, since I'm running as administrator, I don't understand why would they be access issues.
05-18-2010 05:08 AM
05-18-2010 07:03 PM
05-19-2010 12:32 AM
07-01-2010 04:11 PM
07-28-2010 03:47 PM
09-08-2010 04:38 PM
09-08-2010 08:52 PM