NetBackup Error (96) plus Successful (0)

[MikeHi]

It is not clear what Netbackup is trying to tell me when I get an error 96 followed by success 0.  Can anyone explain?

Thanks,

-Mike

The 'Job Overview' tab for the backup jobs shows:

1: (96) unable to allocate new media for backup, storage unit has none available 
2: (0) the requested operation was successfully completed 

The 'Detailed Status' tab shows:

04/19/2015 20:57:57 - requesting resource icecbktest01-bk-hcart-robot-tld-0
04/19/2015 20:57:57 - requesting resource icecbktest01-bk.NBU_CLIENT.MAXJOBS.icecbktest01-bk
04/19/2015 20:57:57 - requesting resource icecbktest01-bk.NBU_POLICY.MAXJOBS.icecbktest01-bk-u01
04/19/2015 20:57:57 - Info nbrb (pid=850) Limit has been reached for the logical resource icecbktest01-bk.NBU_CLIENT.MAXJOBS.icecbktest01-bk
04/19/2015 21:02:30 - awaiting resource icecbktest01-bk-hcart-robot-tld-0. No drives are available.
04/20/2015 00:12:05 - granted resource  icecbktest01-bk.NBU_CLIENT.MAXJOBS.icecbktest01-bk
04/20/2015 00:12:05 - granted resource  icecbktest01-bk.NBU_POLICY.MAXJOBS.icecbktest01-bk-u01
04/20/2015 00:12:05 - granted resource  ECP053
04/20/2015 00:12:05 - granted resource  HP.ULTRIUM4-SCSI.000
04/20/2015 00:12:05 - granted resource  icecbktest01-bk-hcart-robot-tld-0
04/20/2015 00:12:05 - estimated 38 kbytes needed
04/20/2015 00:12:08 - started process bpbrm (pid=2165)
04/20/2015 00:12:11 - connecting
04/20/2015 00:12:12 - connected; connect time: 0:00:00
04/20/2015 00:12:15 - mounted ECP053
04/20/2015 00:12:15 - positioning ECP053 to file 3
04/20/2015 00:12:16 - positioned ECP053; position time: 0:00:01
04/20/2015 00:12:16 - begin writing
04/20/2015 00:12:29 - end writing; write time: 0:00:13
the requested operation was successfully completed  (0)

[Marianne · Accepted solution]

You will see a drop-down in Details tab where you can see Attempt 1 and 2.

The Details above is only showing Attempt 2.

Have a look at Details for Attempt 1.

My guess is that a Cleanup job may have ran inbetween Attempt 1 and 2, meaning that expired media has become available for Attempt 2.

Best to prevent this situation by running 'available_media' script on a daily basis to ensure there is enough media for upcoming backup window.

[MikeHi]

Hi Marianne,

Yes, now I looked at the timestamps carefully I can see the order in which events happened - there was a cleanup job (one of several during the day) in between attempts 1 and 2.  I think the "bottom line" is that the library is getting short of available tapes.

Thanks for your help,

-Mike