Netbackup 6.5.3.1 Email Notifications, some clients working, some clients not

[Denda]

Hi all -

I have some clients that we are rec'g the email notifications on backup status and some that we are not (the majority).  I have the notifications set at the master server -> Global Attributes -> Administrator email address.  <- So this SHOULD give me all the clients backup status', correct?  I have compared the properties, in NetBackup Administration console, of a client that I receive the emails from to a client that I do not recieve emails and they are setup exactly the same.  What am I missing?  I also have checked to make sure the clients that I am not rec'g the emails from are able to email out to me and that is working fine.  Any suggestions would be greatly appreciated.  I am sure it is something very simple that I just can not put my finger on.

p.s.  All clients are at the 6.5.3.1 level.

Thank you in advance.

[Karthikeyan_Sun]

You must look at this First !

Email Notifications Settings and Their Behaviors http://seer.entsupport.symantec.com/docs/314075.htm

 The nbmail.cmd mail notification -- a mini workshop with troubleshooting tips and details of how to get it working

http://seer.entsupport.symantec.com/docs/256043.htm

Let me know If your problem still

[Deepak_W]

try  checking  "Server Sends Mail" in each client host properties with you are facing issue of notification

 i'd suggest configuring NOM for NetBackup, it is very good tool 

NetBackup + NOM = Complete backup solution :)

check this out..

eval.symantec.com/mktginfo/products/White_Papers/Data_Protection/nbu_6_Technical_Brief_NOM_final.pdf