09-24-2014 06:33 AM
Dear Experts,
I am new to Netbackup, trying to take backup of DAG in exchange server 2010 using netbackup 7.6. When i try to connect client i am getting Error 23 socket read fail.
Please help to resolve this issue.
Regards,
Pradeep
09-24-2014 06:59 AM
Does bptestbpcd -host "client name" complete successfully for all clients that are part of your dag?
You can find the command in INSTALL_PATH\Veritas\NetBackup\bin\admincmd\
Have you configured the distributed application properties in your master server's host properties?
09-24-2014 07:50 AM
Hi Riaan,
Thanks for your reply. I am windows admin, i dont hav much idea abt linux. Installation and configuration has done by previous employer (linux engineer). I have given task to take backup of DAG.
I tried your command in master server i got socket read error.
Regarding host properties, remaing clients are able to communicate properly.
Regards,
Pradeep
09-24-2014 08:31 AM
Ok, can you ping that host from the master? If so, check the firewall on the windows server.
09-24-2014 09:23 AM
yes i can ping it and also it can resolve name to ip and reverse as well.
09-24-2014 10:03 AM
From your uk2netbackup server run
netcat (or nc) if installed
netcat -zvv uk2sr102 1556
netcat -zvv IP ADDRESS OF UK2SR102 1556
On uk2sr102 run
telnet localhost 1556
telnet uk2netbackup 1556
telnet IP ADDRESS OF UK2NETBACKUP 1556
If telnet is not installed, install it
Post results
09-24-2014 11:26 AM
i am able to telnet from master server to client and from clent to master server through port 1556
09-25-2014 05:20 AM
To all your dag nodes?
09-25-2014 06:07 AM
We need to see if port connectivity as well as forward and reverse name lookup works.
If the Linux server is not on DNS, you need to add hosts entries on the master/media server as well as on all the DAG nodes.
The DAG nodes must be able to resolve server IP address to a hostname that appears in the NBU Server registry entries.
So, to troubleshoot, do all of the following:
Create bpcd folder under netbackup\logs on all the DAG nodes.
Please do the following from master/media server (Do this for all DAG node names and the virtual hostname):
bptestbpcd -client <hostname> -verbose -debug
Please post output of command.
If log is created in client bpcd folder, copy the file to bpcd.txt and upload as File attachment.
PS:
Please copy the text in bptestbpcd output, rather than taking screenshots.