Netbackup 7.6 - VTL unable to detect LTO6 Tapes for HP Storeonce 4420

[soild79]

Hi all

Currently running NBU 7.6, created VTL using HP Storeonce 4220 for LTO6.

NBU is able to detect the VTL LTO6 drives and appear under the library side. However when i tried to inventory the library, it return with no media detected.

Is it due to incompability issue for VTL LTO6? if yes, seems like i have to downgrade to the next supportability of the Drive?

Thanks

sngcc

[RamNagalla]

it return with no media detected.

Did you create the tape in VLT and are they controled under the same robot that you have added to the Netbackup?

[mph999]

On the robot control host run robtest

run the commmand

s s

Do you see tapes listed in the slots ?

If not, the VTL is not confiured correctly - the s s asks the robot to tell NBU what is in the slots, which is why it would be a VTL config issue, NBU does NOT look what is in the slots, which is why ot would not be a NBU issue.

[Marianne · Accepted solution]

I agree with Martin - it seems like VTL config issue, not NBU.

See this TN for robtest usage: 

Robtest commands that can be used to test the SCSI functionality of a robot :
http://www.symantec.com/docs/TECH83129

[soild79]

Hi all

Thanks folks its indeed a VTL configuration issue which was resolved.

Thanks for the help