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Netbackup KMS with Error Status 10

fairuz821108
Level 3
Partner Accredited Certified

Hi All,

We are implementing the encryption KMS into our environment. We receive error below when run the backup with encryption job. We try to backup same file without encryption but haven't got the issue. We test in our master backup first before implement to other clients. Kindly advice.

 

29/08/2013 6:21:14 PM - granted resource ETM001
29/08/2013 6:21:14 PM - granted resource HP.ULTRIUM5-SCSI.000
29/08/2013 6:21:14 PM - granted resource LTO5
29/08/2013 6:21:14 PM - estimated 0 Kbytes needed
29/08/2013 6:21:14 PM - Info nbjm(pid=3536) started backup (backupid=svrcbjnb01_1377771674) job for client svrcbjnb01, policy Master_Test_Encryption, schedule test on storage unit LTO5
29/08/2013 6:21:15 PM - Info bpbrm(pid=10844) svrcbjnb01 is the host to backup data from     
29/08/2013 6:21:15 PM - Info bpbrm(pid=10844) reading file list from client        
29/08/2013 6:21:15 PM - started process bpbrm (10844)
29/08/2013 6:21:15 PM - connecting
29/08/2013 6:21:16 PM - Info bpbrm(pid=10844) starting bpbkar32 on client         
29/08/2013 6:21:16 PM - Info bpbkar32(pid=10316) Backup started           
29/08/2013 6:21:16 PM - Info bptm(pid=4176) start            
29/08/2013 6:21:16 PM - connected; connect time: 00:00:01
29/08/2013 6:21:17 PM - Info bptm(pid=4176) using 262144 data buffer size        
29/08/2013 6:21:17 PM - Info bptm(pid=4176) setting receive network buffer to 1049600 bytes      
29/08/2013 6:21:17 PM - Info bptm(pid=4176) using 16 data buffers         
29/08/2013 6:21:17 PM - Info bptm(pid=4176) start backup           
29/08/2013 6:21:17 PM - Info bptm(pid=4176) Waiting for mount of media id ETM001 (copy 1) on server svrcbjnb01.
29/08/2013 6:21:17 PM - mounting ETM001
29/08/2013 6:21:29 PM - Error bpbrm(pid=10844) could not send server status message       
29/08/2013 6:21:29 PM - Info bpbkar32(pid=10316) done. status: 10: allocation failed        
29/08/2013 6:21:29 PM - end writing
allocation failed(10)

1 ACCEPTED SOLUTION

Accepted Solutions

Nicolai
Moderator
Moderator
Partner    VIP   

Netbackup KMS using tape drived based encryption does not need the encryption option in the policy to be checked - uncheck it.

Please consider : 

http://www.symantec.com/docs/TECH67972

and

http://www.symantec.com/docs/TECH127166

View solution in original post

3 REPLIES 3

santosh_h1
Level 2

Hi please check the below tech note.

 

http://www.symantec.com/docs/TECH203268

 

Nicolai
Moderator
Moderator
Partner    VIP   

Netbackup KMS using tape drived based encryption does not need the encryption option in the policy to be checked - uncheck it.

Please consider : 

http://www.symantec.com/docs/TECH67972

and

http://www.symantec.com/docs/TECH127166

fairuz821108
Level 3
Partner Accredited Certified

Hi Santosh,

Thanks for the technote. Its works!