Netbackup for NDMP

[Seyed_Kebir]

Hello,

I have a customer who installed Netbackup 7.1.0.3, and have some troubles with NDMP.

Customer has EMC VNX , NAS , and support ndmp, he added ndmp host successfully, but when tried to create an ndmp policy, with the follwoing paramaters (policy type: NDMP, Client: ndmphost,), the following error is show when trying to add a new file to the backup selection list "Unable to detect selected host. error: ping(ndmphost). I have tried to add ndmp client with IP address instead of the hostname, but it didn't fix it.

did anyone got this issue?

thanks in advance.

[Marianne]

Apologies for my silly question, but can master and media server ping the ndmphost?

Were credentials added for ndmphost?

Not sure if this a requirement for all EMC NAS devices, but I remember that the username for some EMC models must be defined as ndmp. 

Can access be confirmed from cmd with:

tpautoconf -verify ndmphost ?

[Yasuhisa_Ishika · Accepted solution]

Do not use browse button(folder icon) if used. You can not browse files on NDMP host in GUI. Write down target paths in Backup Selections list directly.

[Seyed_Kebir]

Dear Mariane,

Master/ Media Server can ping the ndmp host, and can resolve dns name and reverse resolve also.

Yasuhisa, I will try and let you know , thank you.

[huanglao2002]

Can you check the firewall between the server and NDMP host.

or you can try to disable ping function.

Create or modify /usr/openv/netbackup/db/config/ndmp.cfg and add the following line:

NDMP_DISABLE_VNET_PING

[Seyed_Kebir]

Problem resolved, thank you all.