09-27-2012 02:14 AM
Dear All,
I type to install netbackup media server but I meet error
and I serch solution on internet, then I meet http://www.symantec.com/business/support/index?page=content&id=TECH148122 .I solve solution forrow this lisk.But It not work ,I still meet error PostgreSQL is already installed on this machine.Uninstall the existing PostgreSQL and retry this setup .
Server : window server 2008 R2 x64
Please help me solving this qestion
Thank you
Solved! Go to Solution.
09-27-2012 09:55 PM
TECH148122 seems workaround for the host on which PDDE was incorrectly installed.
If another PostgreSQL instance is really installed like your case, I think, you need to uninstall it as suggested, or you need to request EEB which enable you to install NetBackup keeping another PostgreSQL instance(like TECH182539).
For first, log a case with Symantec Support.
09-27-2012 02:34 AM
More info, please....
Is this a new installation or an upgrade?
What other applications are installed on this media server?
Have you rebooted the server after you have completed steps in TECH148122?
09-27-2012 02:56 AM
As Marianne says we need more info - a reboot may sort it or you may need to clean the server up if it is an upgrade - this is a possible but don't follow it until unless it matches your situation:
09-27-2012 03:01 AM
New install and I reboot server after completeed steps in TECH148122.But the error is still.
09-27-2012 03:24 AM
09-27-2012 06:26 PM
No,I want to install netbackup 7.1
09-27-2012 09:34 PM
Dear all
I search in my computer I found postgreSQL process in HP software.Then I stop postgreSQL process and HP service before reinstall again but the error still display.
Thank you
09-27-2012 09:55 PM
TECH148122 seems workaround for the host on which PDDE was incorrectly installed.
If another PostgreSQL instance is really installed like your case, I think, you need to uninstall it as suggested, or you need to request EEB which enable you to install NetBackup keeping another PostgreSQL instance(like TECH182539).
For first, log a case with Symantec Support.
09-27-2012 10:06 PM
Aha! So my second question revealed the problem:
What other applications are installed on this media server?
Just stopping the process won't help - the software is still installed...
"PostgreSQL is already installed on this machine. Uninstall the existing PostgreSQL and retry this setup."
09-27-2012 10:51 PM
HP P6000 Performance Data Collector . Now I remove HP P6000 Performance Data Collector and reinstall again.
09-27-2012 11:11 PM
Dear All
Thank you for solution Now I can install Netbackup Media complete after uninstall HP P6000 Performance Data Collector .
Thank you very much