RMAN duplication job failed - after nb master server upgrade

[Abdul_Hakkim]

Hi All,

can someone help me to resolve rman duplication job fail issue

after master server upgraded from 7.1.0.3 to 7.6.0.3  rman duplcation job failed with error

# everything working fine ( backup , vault, etc )

only duplicate job by rman getting error :-

Error details are below,

allocated channel: c1

channel c1: SID=85 device type=SBT_TAPE

channel c1: Veritas NetBackup for Oracle - Release 7.6 (2014070620)

allocated channel: c2

channel c2: SID=89 device type=SBT_TAPE

channel c2: Veritas NetBackup for Oracle - Release 7.6 (2014070620)

allocated channel: c3

channel c3: SID=93 device type=SBT_TAPE

channel c3: Veritas NetBackup for Oracle - Release 7.6 (2014070620)

allocated channel: c4

channel c4: SID=97 device type=SBT_TAPE

channel c4: Veritas NetBackup for Oracle - Release 7.6 (2014070620)

allocated channel: c5

channel c5: SID=101 device type=SBT_TAPE

channel c5: Veritas NetBackup for Oracle - Release 7.6 (2014070620)

allocated channel: c6

channel c6: SID=105 device type=SBT_TAPE

channel c6: Veritas NetBackup for Oracle - Release 7.6 (2014070620)

channel c1: starting datafile backup set restore

channel c1: restoring control file

channel c1: reading from backup piece DB_UNITST1_7_1_20150219_872065233

channel c1: ORA-19870: error while restoring backup piece DB_UNITST1_7_1_20150219_872065233

ORA-19507: failed to retrieve sequential file, handle="DB_UNITST1_7_1_20150219_872065233", parms=""

ORA-27029: skgfrtrv: sbtrestore returned error

ORA-19511: Error received from media manager layer, error text:

   Failed to process backup file <DB_UNITST1_7_1_20150219_872065233>

[Nicolai · Accepted solution]

Look like a problem with Netbackup rman integration to Oracle (libobk)

Please verify the steps in the Netbackup Oracle Administrators guide - Page 39 has been correctly configured

http://www.symantec.com/docs/DOC6481

Quote from the manual :

Before writing to a storage unit, link the Oracle Server software with the NetBackup API library installed by NetBackup for Oracle. Oracle uses this library when it needs to write to or read from the devices that NetBackup media manager supports.

Besides that I can't really tell whats wrong, Please see this tech note to setup Oracle debugging in Netbackup 

http://www.symantec.com/docs/TECH7761

[Marianne]

You seemed to have posted this topic shortly after your post about failed upgrade? https://www-secure.symantec.com/connect/forums/netbackup-master-server-upgrade-failed-7103-7601 Can you confirm that the upgrade was indeed successful? Have you double checked state of image conversion? It seems that the source image cannot be found in NBU image catalog.

[Abdul_Hakkim]

Hi Marianne,

failed upgrade is in diffrent server :)

 this was happend on one more server, after we upgrade netbackup master server from 7.1.0.3 to 7.6.0.3  rman duplicate jo not running

seems its unable to communicate nbu catalog

cant view the job in nb activty monitor too..

[Nicolai]

Can we expect you will collect/show some of the Netbackup Orcale debug logs ?

[Marianne]

Please tell us more about the 'rman duplication job'.

This would be a restore from NBU point of view, right?

Is this duplication/restore of db to same or different Oracle server?

If different host, have you followed steps to allow 'redirected restore'?

If same or different host, is same user id used to request the backup image from the master?

Can you use bplist on the master to list backups for source client?
bplist -t 4 -C <client-name> -d 02/19/2015

[Abdul_Hakkim]

Hi Marianne,

bplist -t 4 -C <client-name> -d 02/19/2015 getting output of all images

the issue is while we start rman restore to same machine it working 

while we try to do rman restore to diffrent machine  its getting fail ( can see any activity from netbackup) 

from rman its not reaching netbackup getting error rman script itself

:unbale to find image in rman catalog" 

[Marianne]

Repeat of previous question:

If different host, have you followed steps to allow 'redirected restore'?

See Redirecting a restore to a different client​  in NetBackup for Oracle Administrator's Guide  

You also need to ensure that same user id is used on destination client as the user that performed the backup on the source host. Here we are referring to user id (not name) in /etc/passwd on the source and destination clients.