Remove old client name from list

[Raju_la]

Hi,

 we have one of aix host name as  KANSERV  but previously its name as produsserv-sd so when i try to add this SAN client its coming up as

KANSERV-PROD. but ping and reverse lookup is pointing to 

root@master:/$ bpclntcmd -hn kanserv

host spqr3d01: kanserv.xxx.xx.com at 170.32.109.45

aliases:     kanserv.xxx.xxx.com    kanserv     170.32.109.45

C:\Users\rbarrola>nslookup 172.23.158.30

Server:  xxxxxx.com

Address:  174.26.17.5

Name:    KANSERV.xxx.xxx.com

Address:  170.32.109.45

i clear the host cache on media / master and client machines [ bpclntcmd -clear_host_cache ]

any help is appreciated.

[Dyneshia]

Did you check the bp.conf or host file ?

[Raju_la]

yes i already  verified that , its a current host name

$ cat bp.conf

SERVER = masterserv1

SERVER = masterserv1.xxx.com

SERVER = consoleserv1.xxx.com

SERVER = mediaserv2.xxx.com

SERVER = mediaserv1

CLIENT_NAME = kanserv

CONNECT_OPTIONS = localhost 1 0 2

SANCLIENT = 1

[Stumpr2]

Dyneshia also suggested checking /etc/host and I'll throw in resolve.conf

[Dyneshia · Accepted solution]

Hello Raju,

Were you able to confirm if the server was listed in the /etc/host and  resolve.conf  ?

Another option would be to run a NBSU , open all of the files in text pad and then do a search in ALL files to see where else it is listed and remove it.

Instructions for NBSU :

From a command line navigate to :

  /usr/openv/netbackup/bin/support
                   or
  <NetBackup install path>\NetBackup\bin\support

- Run:  nbsu -c -t    

- When it completes, it will give you the location of the output file, please upload this to me. ( it's usually in the output\nbsu directory )

example:
 Cleaning up output files...
 The results are located in the
 .\output\nbsu\7_master_master_20100511_101817 directory...

[Raju_la]

/etc/hosts file has this kanserv-prd entry . i am not good at networking thing but as per my coleague this xx-prd is merely a alias of kanserv & this is the not the issue.

bash-3.2$ cat hosts | grep kanserv

xx.xx.xx.xx      kanserv      kanserv-prd

As we want this to fix on last week itself what we did is we requresetd network team to add c-name kanserv-prd for kanserv  then  its working fine after that.